Loyalty not rewarded

OrionCalls replied on 23/10/2020 13:32

Posted on 23/10/2020 13:32

The caravan and Motorhome Club does not appear to value the Loyalty of Members.

I have been a member of the Caravan Club for a number of years and have never hesitated in renewing my membership.

My 12 monthly subscription is due again at the beginning of next month and I had intended to renew again but was very disappointed to see that they are, at the moment, offering new members  a voucher for their first night on site. This is despite, I believe, a record numbers of new members joining the CAMC this year. Surely they should be  rewarding their current members ?

There are repeated complaints that insurance companies, internet providers etc. do not treat Loyalty like Royalty and perhaps the actual individual cost is not so great but I will not be renewing my membership until I intend to use a CAMC site or a CL again.

ob1 replied on 30/08/2021 16:22

Posted on 30/08/2021 16:22

I’ve been a member for 25 years never ever received a sticker not that it would have been any use having received one but at least it would have been a bit of recognition for loyalty.

Cornersteady replied on 30/08/2021 18:30

Posted on 30/08/2021 16:22 by ob1

I’ve been a member for 25 years never ever received a sticker not that it would have been any use having received one but at least it would have been a bit of recognition for loyalty.

Posted on 30/08/2021 18:30

This has been aired before about people not getting one, the club says ring in and you'll get one in the post.

May the force be with you ob1

nelliethehooker replied on 30/08/2021 21:31

Posted on 30/08/2021 18:30 by Cornersteady

This has been aired before about people not getting one, the club says ring in and you'll get one in the post.

May the force be with you ob1

Posted on 30/08/2021 21:31

I would suggest that that would be a waste of a phone call for what use the sticker is.

Cornersteady replied on 30/08/2021 22:19

Posted on 30/08/2021 21:31 by nelliethehooker

I would suggest that that would be a waste of a phone call for what use the sticker is.

Posted on 30/08/2021 22:19

Yes, it has no used at all - unless to hide a scratch on a window but I suppose it depends upon the value given to the sticker by ob1?

DavidKlyne replied on 31/08/2021 09:41

Posted on 30/08/2021 16:22 by ob1

I’ve been a member for 25 years never ever received a sticker not that it would have been any use having received one but at least it would have been a bit of recognition for loyalty.

Posted on 31/08/2021 09:41

I suppose no one would be asking if these stickers didn't exist but as they do and the Club obviously feel there is a requirement for them but the administration of such stickers does seem a bit slap dash given the number of people that seem to have to chase the Club for them? I will be a 40 year member when my subscription is paid in a months time so it will be interesting to see if I get a sticker automatically as I have done previously with other anniversaries. As to their importance that will very much be a personal thing, some will value them but others disregard them, such is life!!!

David

AandJ replied on 10/09/2021 12:56

Posted on 24/10/2020 23:35 by DSB

I have to say, I liked the £120 worth of vouchers for £100.  We bought £300 worth, which means we've 'saved' £60...  that's more than delaying the subscription for 3 months, so I'm happy with that.  Mind you, we've used all of them up! laughing

David

Posted on 10/09/2021 12:56

That’s was a good promotion and maybe they could rerun annually, I oftener ask for vouchers at Xmas and this made a nice saving. 

Takethedogalong replied on 14/09/2021 09:33

Posted on 14/09/2021 09:33

The Club has passed on the VAT reduction, not all businesses have. We found this very nice, and it swung staying on a no facility Club Site rather than a CL for us, as it made the Club Site cheaper😁👍

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