Dynamic pricing to be introduced

replied on 09/02/2023 14:34

Posted on 09/02/2023 14:34

Apparently dynamic pricing is to be rolled out to all UK campsites during 2023.

Which means that those that book up to a year ahead will be able to take advantage of the lowest prices.

Those who for whatever reason cannot commit to booking so far in advance will be penalised if they wish to book closer to the time of travel because apparently the higher the popularity of a campsite and the closer to the time of arrival the booking is made, the higher the price may be.

As with all the changes that have happened during the last 6 months, where were any or more importantly ALL the members consulted and balloted regarding these changes?

Many older members (like ourselves) cannot commit to long term bookings due to medical considerations, appointments that may arise because of these etc; we have previously just set off when able on a ‘tour’ and then by way of the (what was) late availability checker booked ‘on the fly.’

We have already been penalised with the 21 day non-returnable deposit system which really could have been much fairer reduced to 7 days.

I used to fiercely defend the CAMC as a great organisation to be a member of but this latest move has been the nail in the coffin for us personally.

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400 replies

brue replied on 05/03/2023 08:45

Member

brue

Motorhomer

Posted on 05/03/2023 08:45

The AGM limits questions from the floor although as DK says improvements have been made allowing on line questions. However regarding contact between members and the club in whatever form there are now too many staff attempting to answer questions and very little input from further up the line. IMHO

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Rocky 2 buckets replied on 05/03/2023 09:02

Rocky 2 buckets

Posted on 05/03/2023 08:21 by JollyKernow

Trust me NTH, every moan and groan and complaint certainly gets sent further up the chain. Just my opinion but since virus a lot of people seem to get angry over nothing.

JK

Posted on 05/03/2023 09:02

+1👍🏻, it’s also evident in driving attitude too. Red light, what red light?🤷🏻‍♂️. Mini roundabouts ignored & just speeding over them, give ways-I’m afraid they’re no longer recognised. This isn’t permanent or including everyone but way more than I ever noticed pre pandemic. Anger issues for sure.

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JollyKernow replied on 05/03/2023 09:43

Member

JollyKernow

Motorhomer

Posted on 05/03/2023 08:45 by brue

The AGM limits questions from the floor although as DK says improvements have been made allowing on line questions. However regarding contact between members and the club in whatever form there are now too many staff attempting to answer questions and very little input from further up the line. IMHO

Posted on 05/03/2023 09:43

We get to see all those q & a's after the AGM as feedback brue. It was surprising though how few there were.

brue replied on 05/03/2023 09:52

Member

brue

Motorhomer

Posted on 05/03/2023 09:52

JK. I thought there were quite a few questions when we saw them on here but looking on Trust Pilot there are a lot more coming down the line.

Sorry to think you might be on the receiving end of complaints better directed to the club itself.

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Cornersteady replied on 05/03/2023 10:33

Member

Cornersteady

Caravanner

Posted on 05/03/2023 10:33

It's not acceptable that members are giving wardens a hard time on matters that the wardens have no control over but at least those matters are passed up.

But I find it it interesting that although they do this they are still coming along to club sites?

I don't think the club is bothered at all by any social media comments whatsoever. They will respond but are those comments truly representative of what people using sites actually feel? It is outfits on pitches and/or bookings that they will look at and what was the latest number of booking given a while back on the 'new' booking system - 250,000?

Yesterday I looked at a frequent flyer site and it's low for the next few months, and on some SPs full across some weeks. At Seacroft all pitches are low from now! SP for July and August are low and for half the months they are full. So what will the club think looking at all this?

For the last few years it's been sites will be empty, everyone will vote with their wheels, lets all 'protest' at the next AGM... and it never happens - so far of course.

The only thing the club will respond to is a lack of, or a significant decrease in, income, and again that doesn't appear to be happening to me, or even to the extent needed. Not going to club sites is really the only power 'we' have, yet even those that 'complain' to wardens are still turning up and paying their money.

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vbfg replied on 05/03/2023 10:37

Member

vbfg

Motorhomer

Posted on 04/03/2023 17:03 by JollyKernow

Thing is a lot of people were very vocal on here and other social media after the rebrand in 2017 and when the new booking system started last September. Everyone was going to do a similar thing at whatever shows were on and give them "what for". Truth is it didn't happen. Lots of people come to site and give us a hard time though?!

JK

Posted on 05/03/2023 10:37

I worked in a pub for 20 years and as a solicitor's receptionist for 20 years and I know very well, as I am sure you do, that the people who shout the loudest and are often abusive to people at the forefront of a business, are the ones who nearly always back down when it comes to confronting the hierachy.

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Hja replied on 05/03/2023 11:06

Member

Hja

Posted on 04/03/2023 22:33 by DavidKlyne

Just to be a little fair to the Club but they have made access to the AGM easier as a result of the pandemic. Whilst I agree that attending the meeting in person is probably not going to encourage many to do that, the Club have made the asking of questions far easier than they were before. Now hopefully that is a change they will continue with. It has provided some useful pointers on the future of various aspects of the Club which we didn't really have before.

As to whether "member power" will come to much I doubt it. Wasn't there a campaign to vote out various committee members at the last AGM, as far as I know (voting was never disclosed) that didn't happen?

David

Posted on 05/03/2023 11:06

I still don’t understand how the voting works. I watched the AGM through zoom and had previously voted electronically. At the AGM there was a show of hands, all seemingly voting for the individuals. There was no mention of the electronic votes, and people were just declared elected. And there was certainly some votes against.

Hja replied on 05/03/2023 11:09

Member

Hja

Posted on 05/03/2023 07:04 by peedee

There are plenty of opportunities to complain in person without attending the AGM. There are Regional General meetings and Question Times and you can always write to the Club.

peedee

Posted on 05/03/2023 11:09

I have yet to see any such events in my area of Lincolnshire/East Midlands. Not sure where or how they are advertised. I assume I might receive an email from the club, but certainly never have done. Yes, I could contact the club and ask, but there is also surely an obligation on the club to notify me.

replied on 05/03/2023 11:10

Posted on 05/03/2023 10:37 by vbfg

I worked in a pub for 20 years and as a solicitor's receptionist for 20 years and I know very well, as I am sure you do, that the people who shout the loudest and are often abusive to people at the forefront of a business, are the ones who nearly always back down when it comes to confronting the hierachy.

Posted on 05/03/2023 11:10

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