FAQs

You will not be able to change your community screen name once you have registered so choose wisely.

Our passwords are case sensitive so please make sure you have typed it in correctly. You could also try clearing your cookies. Alternatively, contact our Web Contact team on 01342 336 612, 9am to 5.30pm, Monday to Friday or email webcontactteam@camc.com

Joint members can register to use the Club’s online forum, Club Together, and write reviews. Only the Lead member can book sites online, use outfit matching, take out insurance and manage the membership.

Yes. the Caravan and Motorhome Club takes every measure to ensure that the Club website and your details are completely secure.

Register for free and you can use Club Together, our online community. If you register as a member, you gain immediate access to the Club’s online member services and offers.

It’s likely that since the Directory was printed, the campsite has withdrawn from our network and so will not appear online. If you feel that there is still an error, please phone us on 01342 327 490.

You can post a review for any Club Site, Certificated Location and Overseas Site that you have stayed on. Go to the relevant site details page to leave your review and read other people's reviews.

We want to offer you an even better service and experience and so we have changed our contact page to provide you even easier ways to get in touch. The page will supply you with some frequently asked questions on any given subject, directing your enquiry through to the most appropriate area of the Club. If these responses still don’t answer your query, you are welcome to call us, or submit a contact form with all the relevant details of your query.

If you submitted a contact form from the contact page you may receive replies from email addresses which will include nanorep. This email address is safe, and will be a response from the Club.

We want you to be able to get to the right area of the Club first time, and the new contact webform will help you do this. It’s quick and easy to get to the relevant webpages for further information on your query and if this doesn’t cover what you need, you can submit a webform enquiry or give us a call.