FAQs

Beginners

I'm new to caravanning, how can you help?

Take a look at our advice for beginners section to get you started. You may also be interested in our training courses, outfit matching service or information on where to buy/hire.

I want to buy a caravan, but have never towed before. What is your advice to beginners?

Our caravan towing and motorhome manoeuvring courses operate from various UK locations. Use our expert tuition to boost your experience and confidence levels.

Do I need a different driving licence for driving a motorhome or towing a caravan?

Not if you drive a motorhome of up to 7500kg (or 8250kg with a trailer). Limits do apply to drivers aged over 70, or drivers licensed since 1 January 1997. Read our requirements information for details.

How do I charge or change my battery?

Battery advice for caravans and motorhomes is available on our website.

Are caravans legally required to have an MOT or a service?

Caravans and other light trailers are exempt from MOT-type testing. However to be road worthy, there are legal safety requirements that must be met. Take a look at our news article for more information.

Caring for your outfit

Where can I find tyre care information?

Tyre care information for caravans and motorhomes is available on our website. Additionally, the Sites Directory & Handbook contains technical advice and on-the-road tips.

How do I charge or change my battery?

Battery advice for caravans and motorhomes is available on our website.

Does The Club test cars, caravans or motorhomes?

Yes the Club tests cars, caravans, motorhomes and trailers. For information about a specific vehicle, please email technical@caravanclub.co.uk or call 01342 336611.

Do you have a list of approved caravan and motorhome repairers?

Yes, we have a list of workshops which have been independently inspected and approved to the requirements of the Approved Caravan Workshop Scheme.

Are caravans legally required to have an MOT or a service?

Caravans and other light trailers are exempt from MOT-type testing. However to be road worthy, there are legal safety requirements that must be met. Take a look at our news article for more information.

Choosing a vehicle

Can I hire a caravan, motorhome or trailer tent?

Yes, see our list of caravan and motorhome hire companies. We also work with Enterprise Rent-A-Car, who will deliver your hire car for free at over 80 Club Sites.

Do you have an outfit matching service?

Yes, we offer a full online outfit matching service to members. Alternatively, speak to one of our experienced Technical Advisors on 01342 336 611 for further advice.

Courses

Do you offer motorhome courses?

Yes, if you are keen to learn the techniques for driving and manoeuvring a bigger vehicle, our motorhome course will aid you, no matter what your level of skill or driving confidence.

Do you offer towing courses?

We run two different caravan towing courses, both are open to non-members as well as members. Improve your manoeuvring skills, even if you tow a trailer or horse box.

Outfit matching

Why can't I find the model year?

Car manufacturers tend to operate a 'model year' concept, whereby the new season's models may actually be introduced before the end of the preceeding year. 

Normally you will select the year in our database which corresponds to the year of registration of the car. Occasionally, however, you may need to select a year earlier or later to get the correct model, if the model year of the car is not the same as its year of registration.

My caravan dealer has offered different matching advice - why is this?

There are a number of possible reasons for this. Firstly, make sure that in both instances the advice has been based on exactly the same combination of car and caravan - it is quite easy for a minor change in variant to make a significant difference. Secondly, we base our judgements for outfit suitability on a range of criteria, including not only legal limits, but also safe and comfortable towing. This sometimes results in our threshold for advising that a given outfit is suitable being appreciably lower than the car manufacturer's or the legal limits. Other advisors may not have the same concerns, and may be happy to advise up to higher thresholds, or may base their advice only on the legal limitations. 

How do I get more advice about a matching inquiry?

If you need help interpreting a match result, or need more assistance with matching issues in general, you can always contact us directly. 

You can call the Technical Advice and Information team Monday to Friday, between 9am and 5.30pm on 01342 336 611.

How accurate is the caravan data?

We believe the caravan data to be very accurate. However, the sheer quantity of data involved means that occasional errors may well occur. Please email us at technical@caravanclub.co.uk if you believe you have found an error, and we will investigate it. 


Additional help

Can't find what you're looking for? Contact us