FAQs

E-Gift vouchers

What can E-Gift vouchers be used for?

Are there any UK campsite exclusions?

How do I pay using the E-Gift voucher?

Can E-Gift vouchers be used on any date during the validity period and do they have an expiry date?

Do you give change if my order is less than the amount on the E-Gift voucher?

Are the E-Gift vouchers refundable?

What happens if I lose my E-Gift voucher email?

What happens if I accidentally typed an incorrect email address?

Are E-Gift vouchers the same as UK Site Night vouchers?

Can I pay part paper voucher and part E-Gift voucher?

Can I send the E-Gift voucher directly to a friend or family member as a gift?

Can I still order a paper voucher to be sent in the post?

Can I still use a paper voucher that I already have?

Can the E-Gift voucher be delivered on a certain date in the future?

Is there a maximum value of vouchers I can order?

What happens if I do not receive my E-Gift voucher?

When will the E-Gift voucher be despatched?

I am based outside of the UK, can I buy E-Gift vouchers?

I'd like to send the E-Gift voucher to my loved one myself, how do I do this?

UK Club Site Vouchers

Where can I buy UK Club Site Vouchers?

What can UK Club Site Vouchers be used for?

Are the vouchers refundable?

Are these the same as Site Night Vouchers?

Can I use my UK Club Site Vouchers on any date during the validity period?

Do the UK Club Site Vouchers have an expiry date?

What happens if I lose my vouchers?

Will I get change if my UK Club Site Voucher is worth more than the site night?


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