FAQs

It is a European Union (EU) regulation on data protection and privacy that applies to all organisations processing the personal data of EU citizens.

Now that the UK has left the European Union, this regulation has been retained into UK domestic law, with some amendments, and is called the "UK GDPR". It sits alongside the Data Protection Act 2018, as the EU GDPR previously did, and applies to all organisations processing the data of UK citizens.

You can manage these through the member’s Preference Centre, which can be accessed via the ‘My profile’ page (you will need to login) on the website and go to 'My communication preferences'.

You'll also find the ‘update preferences’ link at the bottom of our products and services email communications.

Or you can get in touch with our Contact Centre on 01342 318 813.

Details of how we process personal data can be found in our Privacy Policy.

Details of your rights and how to make a data subject request under the UK GDPR can be found in sections 3.15 and 3.16 of our Privacy Policy.