How do I make a complaint?
We only exist for you, so we make every effort to provide the highest service standards. If you feel that our service has failed to meet the standard you expect, please contact us.
- If your complaint is related to a claim please email: caravanclaims@crawco.co.uk or call 01908 892318 (Monday to Friday 9 am to 5 pm) advising you wish to make a complaint.
- If you’d prefer to write in, please address your letter to: Crawford Caravan Cover Complaints, Ashton House Central 2nd Floor, Silbury Boulevard, Milton Keynes MK9 2AH.
- If your complaint relates to anything else please email: escalations@camc.com or call 01342 326944 (Monday to Friday 8.45 am to 5.30 pm)
- If you’d prefer to write in, please address your letter to: Caravan Cover Complaints, Caravan and Motorhome Club, East Grinstead House, East Grinstead, West Sussex RH19 1UA.
- Please note that due to the postal service and hybrid working arrangements, postal complaints may take longer to be received.