Amazingly Helpful Warden Gary.
We were due to arrive at our favourite site (YellowCraig) around 5pm on a Thursday evening 29th April. My hubby is self employed and things never seem to go according to plan when we are to go away in the caravan, added to this I am a Nurse and Nurses never get off on time!
Thus the stars aligned to wreak havoc and after a very stressful & tiring day, we set off much later than anticipated.
Gary had already rung my hubby to check we were still arriving and told him not to hurry and to drive safely. A lovely thing to do. He must have been sufficiently concerned, as he then rang my mobile and said it was not a problem if we wanted to put our arrival off until the Friday morning, by this time we were in the car and hoping to just beat the 8pm deadline.
Fat chance! We arrived in the pouring rain at 20.50 and immediately went onto late night arrivals. Now as anyone who knows YellowCraig will be aware, the late night arrivals has no electric. Something that is incredibly inconvenient, when you just need a cuppa or a snack after a stressful journey and some light to feed our 4 Labradors!
Without any hesitation, Gary came across and asked my hubby to give him the electric cable which he duly plugged into his socket, giving us access to light, heating and cooking.
Gary went out of his way in an absolute downpour to come out of his warm caravan to ensure we had some comfort. We’ve met a number of good Wardens, but not many who go out of their way to ensure members are looked after with such care and concern.
He continued in this vein, when I had to change our summer holiday due to planned hospital appointments. It appeared that we may have to book elsewhere as there was no availability- not a problem for Gary who listened to my problem and without further ado, came up with a solution.
It’s not just the fact that Gary does what he does, which in itself makes him rather special, its also the manner in which he does it and the the obvious care and concern he demonstrates while delivering a first class service to members like us.
WELL DONE GARY AND THANK YOU SO MUCH. Without people like you who go the extra mile the Caravan Club would quite literally crumble. You and like minded Wardens are the Clubs bedrock.
We shall be back to our favourite site soon and hopefully will not be the guest of “Late Night Arrivals!”
Grateful thanks,
Helen & David Stephenson.
