White Water Park Club Campsite
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This site is excellent. Peaceful, clean and well maintained.
This is a site we visit regularly and it never disappoints.
The only problem we found, on this visit, was the checking in.
We fully understand the Covid procedure regarding not being able to get on site until 1pm at the earliest. When we arrived at around 12.45pm we were asked to park opposite the site in car park designed like a snake. We thought that if everyone parked up, in a queue, this would mean that the first in the queue would be booked in first, and so on so forth. Unfortunately this did not happen. When the site opened at 1pm for arrivals, we presumed that we would be called, in order of parking, and booked in, but this did not happen. Due to the fact that no one from the site came across to let us know that we could drive round and book in, we, and other caravaners, we were left there whilst new, and later arrivals, were allowed to just drive up and book in, before us that were waiting, which we found rather annoying. This, however, doesn’t change our opinion regarding the excellent site, but hopefully this booking in system could be better organised, if the Covid pandemic sadly continues.
As good as ever
Been many times as family live in area. The site is a pleasant flat site and very typical of clubs sites. Good facilities and easy to find. There is some road noise from A19 but nothing to worry us. There are Asda and Morrisons supermarkets with fuel close by plus a large shopping centre so good for supplies. The area is worth visiting although less touristy than many.
First of many......
We live fairly local but have never visited this site before..when going local had always chosen one a bit closer to home but right next to A1. However this time we decided to book White Water....wish we had visited before. It is definitely a hidden gem and we had no problem with any noise from the A66 or A19...once you’re there you could be anywhere. We arrived with our ‘old’ caravan and were due to leave the day we picked up our new caravan. However, we loved the site that much..we cancelled our other booking and extended our stay here instead. All the wardens were amazing and helpful and we were even allowed to come back to the same pitch after picking up our new caravan. Also our first time on a serviced pitch...brilliant..the way forward...massive pitches and lovely neighbours on pitch number 16 👍😃. We have never walked so much while being away.....lovely walks along the river which even at the weekend was not too busy. Highly recommend the Beefeater...make sure you sign up for their offers though 😉.
Facilities spotless...only spoilt by people thinking it’s okay to leave kitchen and toilets in a less than desirable state...why!!
Plenty of local walks and cycle rides and if you need to venture to a supermarket Asda is literally less than a 5 minute walk.
This is a wonderful site and is definitely worth a visit or two. We are back there in 2 weeks, for a long weekend, and have already booked for June next year. The noise is minimal...in fact we have been to a remoter site in Derbyshire only to be disturbed by boy racers in adjacent car park...do not let the proximity of the roads put you off.
Thanks again to the amazing 4 wardens...you know who you are.....see you soon, Helen and Mark x
First visit
We booked this site as we had never visited it before and the reviews were glowing. The A 19 was not far away and there was constant albeit muted, traffic noise in the background. Right outside the caravan site is the premier in and five minutes walking distance is Asda. A short walk or drive away was a large retail park with a variety of shops. We live In an area very similar to this and wanted a nice quiet break somewhere where we have never visited. The park itself was spotless and the pitches were very good. However when I go away I don’t really want to be on top of loads of traffic and lots of shops and because of this we were disappointed. The Tees barrage is impressive and we found a lovely walk along the river Tyne Adjacent to this. There are some lovely places a little further afield Which we thoroughly enjoyed. There is a nature reserve right next door to the site however, it is right next door to an extremely busy A19. The facilities I could not fault and the staff do a fabulous job however we found the location disappointing and because of that we have rated this place 3. When we go on holiday we don’t want to hear constant traffic in the background, Or be right next door to a busy hotel and retail park. I suppose the glowing reviews were appreciative of this busy location and everybody has different tastes but this definitely was not to ours. I felt like we just pitched up in the middle of a busy town/city and that is not something we wish to do when we go on holiday.
A brilliant stay, as always.
We have stayed here a few times and think it is a lovely site, and not too far to travel. We had booked from Monday to Friday but were having such a lovely time, with fantastic weather, we decided to extend our stay. I tried to do it online but couldn't do it. I went to the office to see the warden, who arranged for us to stay over the weekend, until Monday. I was very grateful for her help. All the staff were very friendly, and knowledgeable about the area, things to do, places to go.
Showers and toilets were Covid safe, using a band system. We felt very safe on the site.
another wonderful stay
My wife and I recently spent 13 nights on this site which is where I also store my caravan. I am compelled to send this review as we had such a relaxing, enjoyable break despite some wet weather initially.
The site is beautifully maintained with lovely floral displays, well kept pitches and excellent amenities. Despite the extra measures which had to be implemented due to COVID, I couldn't fault the cleanliness and management of the facilities.
I want to pay particular credit to the wardens and their assistants who could not have been more helpful. They have a friendly, professional approach which should be a lesson to everyone - I cannot praise them enough.
Only one small niggle is the WiFi performance that can be sporadic, particularly if the site is full. Nevertheless, this did not detract from our enjoyment.
Thanks again to everyone connected with this wonderful site and I look forward to a further stay in July (already booked).
Peter & Linda Shields
Great site let down by some members
Been using this site for some years as close to family. We were disappointed to be told on arrival at 12.50 that we had to leave and park up elsewhere until 1.00. Not a problem except the following day we were unable to gain access to the site due to 7 or 8 vans queuing to get in and blocking both lanes. On querying this situation with the same female warden who had insisted we had to leave the site the previous day we were met with a shrug of the shoulders!
We love this site but despair at the behaviour of some of the visitors who seem unable to use a toilet brush or cope with the COVID rubber band entry system 😳
Nevertheless we shall return 😂
What a surprise!
Here was me thinking it was more of a 'stopover site' when I booked for 6 nights, so didn't expect too much of the area, but just glad to get our first outing of the year. Site was immaculate as was the facilities, also a friendly greeting from the wardens whenever we crossed paths. Unfortunately the Pizza and chip vans no longer visit, but the Chinese takeaway leaflet in given to me in reception gave a really good choice, excellent prices and delivery to the gate. We walked into Stockton twice alongside the Tees that had a nice centre, cycled west and north along Sustrans routes 1 and 14 and east along route 1, and all from the site with very good cycle paths. Whitewater canoeing at the 'barrage' was open and good to watch as was the walking in the nature reserve, also plenty of off site dog walking available be it short or long. I must mention the friendliness of the local people, nearly always a 'hello' when passing, so all in all an excellent site and definitely not a 'stopover' as I first thought.
Lovely 2 night stay
Enjoyed a 2 night stay at this lovely, quiet well laid out site. Very friendly wardens and facilities very clean and well maintained. Pizza van, with great looking menu in Car park Friday evening, unfortunately could not take advantage of it. River walks along the banks of the river tees easily accessible, enjoyed our walk into Stockton. Teeside shopping park also within walking distance from the site
Whitewater joy
As always great stay on great site facilities always spotless site pretty in lovely area The wardens here are very friendly, they do a brilliant job. Well done guys