BEAUTIFUL AREA, NOT AS WELCOMING AS EXPECTED
I visited this site with myself, my husband and daughter in our van, which is only an Avondale 2001 along with my sister and her family in their much newer van for half term. its a beautiful location, of course if you want to go anywhere you do need to drive but if you require peace and quiet, subject to the odd kids riding around who are not causing any issues at all, its a safe place for them to ride their bikes so why not. We had quite a busy weekend camping at another location prior to arrival so things were are bit up in the air, we arrived on site in good time, the lady at reception told me to line the caravan drivers side up with the post which we did, not really taking much notice of the other vans and to be honest not very regular caravanners to the club CL larger sites we continued to make tea for our family, my sister and her husband did the same, they have been visiting sites for a very long time so would normally be the experts at this, but having just moved from a non cl site where we had set up very nicely we had not and we will admit paid much attention, it was a hot day and we just wanted to get everything sorted. it was half way through our dinner we heard raised voices in the road outside, where a very rude marshall had approached my sister - who actually wasn't well at the time and his exact words were ' i am sick and tired of telling you people this' in a very raised voice, he was very angry , very rude and in all honesty there was no need for the way he spoke to her, we had basically not parked our vans exactly in the middle of the pitch and that is what he was reffering to, in my experience, just to approach us as normal people and let us know the issue would have been totally acceptable and would have been much more welcomed, but upsetting my sister which then resulted in my brother in law having to tell the warden that there was absolutley no need to speak in this manner, we apologised for the slight error and had no issues in rectifying, but to be spoken to in that way was just not acceptable. if this is how things are dealt with i would rather not visit this site again, it was a genuine error after a very long day and we had no issues in rectifying this error, but the whole approach was rude, and very unacceptable, especially as my sister was feeling unwell, this left me to question what he meant when he referred to us as 'YOU PEOPLE' and i can only assume this is based on the fact we are under 50 and don't have top of the range caravans. it spoilt the atmosphere before we even began our holiday, a little courtesy goes a long way, its not something i will forget in a hurry, i have never experienced this before, a genuine mistake was made and we had no issue in resolving this but the manner it was dealt with was very very unproffesional.
SARAH7312
Reviewed on 10/06/2021 10:22
