I was unlucky enough to become I’ll during my holiday at this site. From day one I never found staff particularly engaging and for the record if you have a crisis you are on your own’ I have never been so let down or had such bad feeling for the way I was treated by staff and management. Looking at trip advisor I am not alone. My advice is although this is a lovely location I would dearly love to revisit I will not go near it while the current management is in place. Although you will read good reviews I can only tell you that if you have a problem don’t expect constructive help from couldn’t care less staff who follow a tick box regime with no room for empathy or common sense. Very despondent about advice and attitude this is definitely a place to avoid!