Rated 4 of 5

Rated 3 of 5

Peace and quiet

Rated 4 of 5

Facilities and cleanliness

Rated 5 of 5

Location

Rated 5 of 5

Good for families

Not as good as it used to be

Clean and tidy site. Great location with Chester and Liverpool less than an hour away by train or bus. Excellent transport connections with buses and trains running everywhere several times an hour. Plenty of places to eat and drink and Cheshire Oaks Designer Outlet across the road. Two issues to moan about : No rubbish bins on site except at the entrance. To far for me to walk with disability. Had to take rubbish on the occasions when we left the site in the car. Toilet block closed for cleaning 10.15 to 12.00 with a spare single toilet available around the rear of the building - no problem then. However, on the day we left, with the caravan in tow, we were passing the single toilet at 11.45 and stopped to use it as we had a 3½ hour journey in front of us. This should have been open between 10.15 and 12.00, to coincide with the main toilets being closed for cleaning but we were informed by a member of staff that we could not use them as they had just been cleaned and the wet floor was a hazard. Assuming they had finished cleaning the main toilets early we went around to use these instead only to be told the same thing by a different member of staff. The staff member seemed uninterested in our situation and said we'd have to wait until the floors were dry. This I think in unnecessary and unacceptable and there should always be a toilet available for emergencies. This event spoilt an otherwise happy stay.

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