Rated 4 of 5

Rated 5 of 5

Peace and quiet

Rated 5 of 5

Facilities and cleanliness

Rated 5 of 5

Location

Rated 4 of 5

Good for families

Rude warden

We have been coming to Chatsworth for many years and spent several weeks a year at the site still love it and always will even though one lady warden does want some lessons in customer service after moving pitch from a none awning pitch to a awning pitch we moved a couple of things over to the new pitch before the caravan big hassle really but my fault with the booking I went to inform the office to be told by a lady warden to never do that again really nastily That I should have told them first she must have said this at least twice I felt like a naughty child we should never put anything on the pitch first we were only about ten minutes in between leaving the things there and getting the caravan round the corner I do understand I should have been told that’s the way they do it now but there’s ways of saying it I didn’t say a word back because I didn’t want to spoil my holiday but we don’t spend all that money to stay hear to be talked to like that I suggest a retrain on customer service or at least learn some manners by the way this is only one warden the rest are lovely hope no one else gets on the wrong side of her anyway lovely clean site in a perfect place and that’s wat we all come for.
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JVB66 replied on 09/11/2018 07:53

Posted on 08/11/2018 23:34 by cassie

This reply is a bit late I know but was surprised on how many replies I had on my post in June just to put straight we could only get a non awning pitch for the first night of our holidays and then a awning pitch for the rest of our holidays so we had to move and the warden will have known that and the pitch we moved to the previous caravaners had left earlier in the morning so we no pitches are not to be saved so we moved the warden new we had to move that morning because of been booked on a awning pitch like I said for the rest of our holiday but that isn’t the point I except if that’s the way it’s done now we should have told the warden it wasn’t about been told,if we were wrong we where wrong but it’s the way I was told I always try to be respectful to people and hope for that back and that also goes for Terry A I don’t care weather my spelling and punctuation isn’t right life’s about been a good genuine person.

Posted on 09/11/2018 07:53

Thank you for the update, (better late than neverwink) then I understand the situation better and cannot understand the wardens attitude,unless she had not understood why you had moved