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melanied
Reviewed on 09/04/2015 20:02
Lovely quiet site, we liked the way it is laid out in little cul de sacs rather than lined up in long rows. Toilet block was closed for essential maintenance but wasnt a problem at all, wardens advised us on arrival and apologised for any inconvenience. Toilet block/showers immaculate, wardens friendly and quietly efficient, were there if you needed them. Regular bus service gives excellent access to and from Cambridge. Ely is not too far away and well worth a visit. Good dog walking areas, one adjacent to the site and another over the road.
Overall this is a lovely site, although the main road which the site runs off resembles a race track at times. The footpath alongside the road is narrow and inconsiderate drivers pass within a few inches, so take care. We have though one criticsm and that relates to the shower block and toilets being out of use for seven hours each day 31 March to 2 April and being charged full price. Although the website now shows information warning that the showers would be closed, that information was not told to us when we booked. We accept that it may have been essential work but the club should have contacted members who had pre-booked and informed them. Had we known, we would certainly have changed our booking. The club had a duty to inform members but failed to do so. Neither were we told by the wardens when we arrived on site. The first indication was on the morning of 31 March when a notice appeared in the shower block telling customers of the closure. To add insult to injury there was a notice telling customers they could leave earlier than planned, but would forfeit one day's fee in line with club rules. It is for this reason we give the facilities three stars. Ie due to the lack of facilities. It is a shame that we write a negative review but in the main the negativity is against the club and wardens for not communicating correctly.
Hetty2014
Reviewed on 06/04/2015 13:35
Retired1
Reviewed on 25/03/2015 20:30
Haroldsmum
Reviewed on 23/03/2015 18:17
