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We really enjoyed our stay at Whittlees, thank you Mrs Kennedy. It is so quiet it makes your ears itch! The site was easy to find, following the very clear instructions. All the facilities are clearly arranged, easy to use and clean. It is a good centre from which to explore Hadrians Wall - Vindolanda and Corbridge are within an easy drive and Birdoswald is almost on the doorstep. Keilder forest, and Northumberland National Park are a short ride away. Good cycling routes and walking, lots for everyone to enjoy. TV and cell phone reception absolutely fkne, no problems at all
bigal5550
Reviewed on 23/06/2014 08:53
This is a great location for Hadrians Wall and all the associated attractions. It is quiet and the views of the Whin Sill are amazing. The problem is that the owners are almost impossible to contact. The husband does not appear to have a mobile, the landline is always on record and nobody phones back. The wife is at work in the local tearoom and cannot be contacted. We booked in November 2013 by phone and then rang from New Zealand this April to confirm the booking. Their daughter answered and confirmed that we were booked in. Imagine how we felt when arriving to discover 6 vans already on site and no hookups available.Eventually a motorhome couple who were leaving the next morning offered their hookup as they didn't need it and I did a temporary pitch on a slope so bad that I had to dig a hole for one wheel and use the full height of a Milenco leveller the other side just to get nearly level!! No apologies at all from the family in fact we were told at the end of our 2 week stay that it was our fault. When I asked for the daughters email address so that we could get away from this situation in future (we come up every year at the same time and this was our 3rd stay) I was informed that they could not provide it as they don't know it as computers are beyond them! Customer service this is not. We will not be back as they do not deserve our money.
Towersey
Reviewed on 28/09/2012 20:37
