Member Offer: My Esso Card

Successfully used my card this morning - no problems and pleased with the result... about all it’s good for!

I do use my Esso card regularly but as stated by other members it is not 8pence per ltr cheaper but is generally in the norwich area the same price as asda. I have found though I get better mileage on Esso than asda diesel and it is a premium fuel, still cheaper than shell and bp. However do watch out for glitches on the pump king site, keep all receipts

Congratulations & thankyou👍🏻👏🏻👏🏻😊-

I used tel No.0203468 8578 but this rings but is not answered now ( it was at first) but then changes tone and then a answer m/c cuts in but it is not worth leaving a message because they do not return your calls. This plus I cannot cannot change a card number leaves me a what appears a lot of members in limbo. Great offer if you cannot get into it.

finally had conformation off them that my card has been cancelled this morning as i requested  

Please tell me how you managed to contact them to cancel your card.

I've not been able to get past the telephone answering girl or get any reply from my (now daily) emails. There's no way to cancel via online account access.

I have no card yet, but to those that do there is a serious security issue. I've been able to log into my account by using just my email address and asking to change my password. Once into the account my PIN number is boldly displayed on the screen.

If the bank did that with my debit card and someone else used it, I think the bank would say I was negligent.

With respect that's the same for just about any site that requires a login. Forgot password>enter email address>they send you a link or a new password. You log in and change the password.

Yes it is appalling that the PIN is displayed twice on the account screen, but this is a bunch of rank amateurs that you're dealing with.

It is cheaper for them to do it this way.

If you're unhappy the safest method is to get your debit card replaced - new number and CCV - they cannot touch it.

dreamt lat night that they are going to tell me today that i have won the prize draw ,

We have not had any email telling us that the card is being replaced.  If it was not for the fact that I regularly monitor this thread I would not have known about it.  I suspect this applies to a couple of thousand other people who have the fuel card.

Still no update why my card was declined last week although they did phone me.  They wanted me to give them my debit card number over the phone which I refused.  They suspected that my debit card number could be wrong until I pointed out that I had been using it since the beginning of December.

A very amateurish organisation and I am very surprised that the CC got into bed with them considering that the company was only formed in April 2018 and had no track record!  I suspect the CC was offered something very lucrative in return?

I have had a courteous reply from PKFuels, they say that Pump King site is the correct one to use  www.pump-king.co.uk

"The card certification process will be for the new cards which are being sent out to all customers later this week, and should be with you by monday 18 Feb, "

That sorted, hope to get a new card to complete the registration process soon.