Member Offer: My Esso Card

Looks like they have stopped not received at text for the last 6 minutes 

DOH! and there was I thinking I'd solved it myself...........................

I have a strong suspicion Pump King has been hacked. Would recommend everyone transfers all of their funds out of the account that PK have details for. If you have online banking, this should only take a few minutes and its better to be safe than sorry.

Does anyone know what is happening with the Pump King website?  My husband has had over 30 text messages from them this morning - all the same.  We have tried to contact them to see what is going on.  But when we have tried to go on their website, it comes up as no site detected.

I got one 2 mins ago. I even put the alerts on Hide Alerts on my iPhone and it still came through..... GRRRR. I just had a feeling there was something dodgy going on a couple of weeks ago and removed my debit card details from my account. 

 Terrible company to deal with.  I've had over 70 texts this morning.

(9-3-18)

Their website is down (again) and from the looks of the front page, it may have been hacked. I would suggest to anyone that uses this company to keep an eye on their registered payment card, as details may have been stolen.

Texts are still arriving as I type this, very annoying as I have had to put my phone on silent.  I haven't found a way of blocking them yet on an iPhone. Usually you can add to a contact and block it but that hasn't worked for me. They are using the following number to text. 

7867 5464.  Probably why it cannot be blocked.

This company is nothing but trouble and I would avoid at all cost.

Just look at their reviews onTrustPilot. (especially this morning)

I just found the phone number on page 138 of reply's to sent the stop message to, but my phone can't deliver it! ARGGH!

Some weeks ago I opened a specific account just for the Esso card with only £10 in it with the intention of putting just enough money in for any fuel purchase. At that time I changed the debit card details with PK.

Over the last two weeks I have repeatedly asked PK to confirm that all the old card details have been removed from their data and also from that held by any others within or outwith the EU that they have shared it with. To date no response received.

After this mornings fiasco I have lost all confidence that PK are competent to hold any sensitive data and have warned my bank that the old debit card details (my day to day current account) may have been compromised. They immediately blocked that card and issued new ones to myself and my OH.  The £10 account has also been closed. I respectfully suggest that others may consider doing the same. 

As far as PK are concerned, they are a bunch of incompetent fools and I for one want nothing more to do with them.

In any case the "discount" rate is no saving at all even against the local Esso garage.

Perhaps CAMC should come to the same conclusion!

After the debacle of cards not arriving for months, multiple texts 58+ and counting this morning so far and the website disappearing, our chat on this was locked on the main discussion pages. 

Can anyone:

1. Confirm as to whether our data has been compromised by a cyber hack at Pump-King please?  I have tried to contact them via e-mail but am awaiting a reply.  My concern is our debit card details are retained by the company.  I'm assuming the Club has more clout and can ascertain this quickly.

2. Confirm as to whether the club does any due diligence on the companies providing these offers for example on data safety, ability to fulfil the offers being provided, etc.  Can you confirm please?

I do appreciate the offers and have availed myself of them in the past, but this one is slowly turning into a farce.

Thanks.

Call your bank and have that card for which PK have details, blocked.