Leaving because unable to book

Disy replied on 26/06/2017 10:16

Posted on 26/06/2017 10:16

Well hello everyone. We have been members for 7 years now and we our cancelling our membership.  The reason being that people book up several sites at once and just cancel what they dont want at the last minute. They do this because they dont have to pay a deposit. We did get into one once which was because of a last minute cancelation. When we got there people were suprised we got in and we was even told that you have to book in Jan on several sites and just cancel what you dont want. This is not the way to run things. If a deposit was asked people wouldnt do this. We have mentioned this before but nothing has changed.  Im not paying a membership when I cant book anything .

Tinwheeler replied on 27/05/2018 13:49

Posted on 27/05/2018 13:49

I hate the C&CC booking system. The minimum night booking is a pain when you’re touring and only want a one night stopover. They’ve lost one booking from me this year for that reason and a CL will benefit instead.

Whilst I don’t object to paying a deposit as such, to have to ring the call centre to amend a booking, have the deposit refunded and pay another for the new booking is a time consuming faff.

I think their only advantage over CAMC is the ability to choose grass or HS, otherwise CAMC wins hands down.

Hallsontour replied on 28/05/2018 08:17

Posted on 28/05/2018 08:17

Just clarify my earlier post, I have no problems with how the CC operate or the method of booking, I think it's great. I think the difficulties we faced are due to the fact that camping is now a very popular pastime enjoyed by many people. We can only get away when most others can but we can't book months in advance to do so, hence we only ever have our second or third choices. This is our problem, no-one else's.

We sold the motorhome for a few reasons, this being one of them but not the deciding factor. Hopefully we'll have another one if I'm ever lucky enough to be retired and in good enough health. Until then it's a cheap caravan that we can leave on the drive if we never use or enjoy the odd weekend away in if we do. There's no better holiday in my mind that being on a campsite in the sun with a BBQ 😊🍷

eurortraveller replied on 28/05/2018 08:27

Posted on 28/05/2018 08:27

The difficulty of booking is being exaggerated. A total of 145 of the Club sites across the country have vacancies next weekend. Only the predictable few honeypots are fully booked. 

 

rovinmad replied on 30/05/2018 08:47

Posted on 30/05/2018 08:47

Although we are retired we are still not ones that do much advanced planning.  If we decide to go away for a period we find out which sites can offer it and choose from them.  There is always  somewhere we fancy trying.

ccmember replied on 03/06/2018 15:11

Posted on 03/06/2018 15:11

If I book 6 nights and then after the 3rd night decide to go to another site.for the remaining 3 nights will I have to pay again for the 2nd 3 nights or will my 3 nights payment be carried forward to the second site. There may be an adjustment if the second site is more expensive than the first sight.

Tinwheeler replied on 03/06/2018 15:25

Posted on 03/06/2018 15:11 by ccmember

If I book 6 nights and then after the 3rd night decide to go to another site.for the remaining 3 nights will I have to pay again for the 2nd 3 nights or will my 3 nights payment be carried forward to the second site. There may be an adjustment if the second site is more expensive than the first sight.

Posted on 03/06/2018 15:25

 Here you go - 

"If you are leaving site earlier than planned, please inform the warden. The Club will retain one night's fee as it is very difficult to resell the pitch at such short notice; the remaining fees will be returned to you. If you inform the warden more than 72 hours prior to an early departure, we will refund all unused nights. 72 hours is calculated from 12 noon."

 
https://www.caravanclub.co.uk/uk-holidays/useful-information/how-to-book-a-site/cancellations-and-amendments/

 

replied on 04/06/2018 20:40

Posted on 03/06/2018 15:11 by ccmember

If I book 6 nights and then after the 3rd night decide to go to another site.for the remaining 3 nights will I have to pay again for the 2nd 3 nights or will my 3 nights payment be carried forward to the second site. There may be an adjustment if the second site is more expensive than the first sight.

Posted on 04/06/2018 20:40

The user and all related content has been Deleted User

replied on 04/06/2018 20:44

Posted on 04/06/2018 20:44

I have done similar as the next site was also CC. No losses and advance notice not required if leaving site before 12pm

ric95 replied on 22/07/2018 21:33

Posted on 22/07/2018 21:33

We like the site booking facility just the way it is, in fact when you are working all sorts of problems can mean that planned trips have to amended and its usually easy to amend a booking or in some cases cancel.

The flexibility means we use this booking service for 95% of our bookings rather than the other club of which we are members.

The only downside as far as I can see is that on some occasions I have tried to book a site for seven nights or more only to find that one of the days is unavailable, and some very popular sites such as York Rowntree park can be difficult to book even well in advance.

Having said that we have successfully booked York on many occasions so my advice is to try and plan well in advance and secure the booking of your choice, it is always worth a call to the site if one date appears unavailable !         

Cornersteady replied on 23/07/2018 08:04

Posted on 22/07/2018 21:33 by ric95

We like the site booking facility just the way it is, in fact when you are working all sorts of problems can mean that planned trips have to amended and its usually easy to amend a booking or in some cases cancel.

The flexibility means we use this booking service for 95% of our bookings rather than the other club of which we are members.

The only downside as far as I can see is that on some occasions I have tried to book a site for seven nights or more only to find that one of the days is unavailable, and some very popular sites such as York Rowntree park can be difficult to book even well in advance.

Having said that we have successfully booked York on many occasions so my advice is to try and plan well in advance and secure the booking of your choice, it is always worth a call to the site if one date appears unavailable !         

Posted on 23/07/2018 08:04

+1

And the new system seems to work extremely well for me as I've got many sites that I didn't used to get under the old. 

near Malvern Hills Club Campsite Member photo by Andrew Cole

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