Goodbye
80 replies
brue replied on 17/12/2016 19:55
DavidKlyne replied on 17/12/2016 20:12
Posted on 17/12/2016 19:53 by IanHI'm no expert in these things, but is it not possible to test a web based forum before launching it?
If they had done this, then they would have noticed things like the links not working, the delayed posting that causes duplicates, the difficulties with posting pictures stilll, the avatars not working, the spell checker not working, the 'latest post' in the index not being correct........
In short, they would have seen that it actually worked far worse than the poor quality forum that it replaced and they could have avoided the embarrassment of closing down the web site for several days and announcing this replacement with great fanfare.
IT people are renowned for releasing updates and expecting the users to do their job for them and find all the faults. This might be acceptable (but annoying) when it is released internally to staff.......but releasing it to the public (customers) is really not on.
Get a grip on your IT staff CC!
Posted on 17/12/2016 20:12
The trouble with testing, as I see it, is that in situations like the general use of a forum it is very difficult to replicate the same conditions. The Mods had a short period when they could access the new forum as did some members of the Club staff. We reported back any findings we made but the problem was that it was not under proper operating conditions so was never going to a good test. Had the Club invited a couple of dozen regular posters to test the forum I expect they would have reacted slightly differently to regular posters because they were in test mode. However much you test some systems it's not until they are operating in the real world that you get proper feedback. Lets hope by this time next week many of the issue will have been sorted out. Having said whilst it might be a bit rough around the edges the forum is open to new posts which can be answered without issue by members.
David
wedgy replied on 17/12/2016 23:00
Posted on 17/12/2016 13:47 by Spriddler< After all we are lucky to have this Forum>
Lucky? It's not my idea of luck. Anyway, why should we be 'lucky'? We pay for it !!!!
I won't bother to look in here for a few months and then just drop in to see if it's still functioning. Neither CT nor the CC in general is sufficiently important to my motoroaming pleasure to justify making an effort with this amateurish, clunky and user unfriendly web site. Several professional and lively alternatives are readily available.
What a waste of our money when there are first class tailor made products available off the shelf.
chrisn7 replied on 18/12/2016 01:09
Posted on 16/12/2016 00:02 by DavidKlyneI agree with HD. The new format has only been up and running for three days and its a bit early for anyone to be throwing the towel in yet I would have thought. By all means have a sabbatical for a week or two but give it a chance.
David
Posted on 18/12/2016 01:09
Only 3 days! Web designers worth their salt would never have considered launched a site in this state - its appallingly bad.
There is no chance this will be sorted in a week or two - to suggest such shows a complete lack of understanding of just how long fixing and re-testing bug fixes across multiple platforms can take.
Acres of white space; I can only see 2/3 posts on a page - a couple of major car multi-forums I visit show 15 per page! Should have bought off the shelf....
3 people like this
tigerfish replied on 18/12/2016 09:14
Posted on 18/12/2016 09:14
Agreed. I think that best boy might have got it right, for I am finding this forum much less much interesting, and far less user friendly now. The other "talk" forum is far easier to use and follow.
And whats the point of staying when the management clearly have no concept of listening to the members?
TF
2 people like this
Kennine replied on 18/12/2016 09:31
Posted on 18/12/2016 09:31
The CC appears to be subscribing to the current trend in Retro. Instead of upgrading to a modern 2017 forum using the latest forum softare, they have gone down the retro route, preferring to install software which would have been state of the art during the last century.
While complimenting the CC Management in embracing a Retro outlook to their software. I believe there is not a great amount of enthusiasm among their customers for this niche market
Cheers ...........K
AndyNYorks replied on 18/12/2016 09:32
Posted on 18/12/2016 09:32
Just because it is difficult to test does not mean that it shouldn't be done. That is why systems developers get paid relatively high salaries. Besides a lot of the criticism is about the basic design of the forum & web site rather than the functionality. When I was working as a systems developer, if I had launched a system which was this badly received by the end users I would probably have been looking for a new job.
1 person likes this
huskydog replied on 18/12/2016 09:36
KeithandMargaret replied on 18/12/2016 09:37
Posted on 18/12/2016 09:37
I'm giving up as well.
It's straining my eyes, and patience, to read anything that is posted on the forums.
I'll pop back in the New Year and hope there's been an improvement to the problem.
In the meantime Happy Christmas and New Year to you all.
Keith
1 person likes this
SteveL replied on 18/12/2016 09:43
Posted on 18/12/2016 01:09 by chrisn7Only 3 days! Web designers worth their salt would never have considered launched a site in this state - its appallingly bad.
There is no chance this will be sorted in a week or two - to suggest such shows a complete lack of understanding of just how long fixing and re-testing bug fixes across multiple platforms can take.
Acres of white space; I can only see 2/3 posts on a page - a couple of major car multi-forums I visit show 15 per page! Should have bought off the shelf....
Posted on 18/12/2016 09:43
Makes me wonder if we are looking at the same site. I get 10 plus the sticky on the discussion page for this section (How to use Club Together) and 10 plus the OP on this tread.
If you are referring to how many you can see on your screen at one time. Even if you expanded it into the white space, you are never going to get anywhere near 15, unless the text was microscopically small. Might be OK if your using a huge monitor, but not on a pad.
3 people like this