Goodbye
80 replies
replied on 22/12/2016 20:21
EmilysDad replied on 22/12/2016 20:27
Posted on 22/12/2016 20:08 by DavidKlyneAs Club Together is a custom made forum I imagine that to include a PM facility would take up too many resources if indeed it could be done. Stand alone forums have that facility built in. I am yet to be convinced that it would be a worthwhile addition to Club Together. Why do people need to contact each other off forum anyway? Everyone can incorporate a contact e-mail in their profile if they feel the need for other members to contact them. I have provided that option but I have to say that it can come back and bite you on the bum in some circumstances as could a PM system.
David
huskydog replied on 22/12/2016 20:34
DavidKlyne replied on 22/12/2016 23:45
Posted on 22/12/2016 20:27 by EmilysDad... and why would I want all & sundry to have an email address for me? People might want to contact each other off the forum for any number of reasons eg arrange a mutual meeting place without the rest of the forum being involved.
Posted on 22/12/2016 23:45
If I have read Rochelle's comment correctly about a PM system it seems that we will not have one anytime soon, if at all. Setting up a special e-mail address just to be used for this forum is a fairly easy option if people want to do so. It was just a suggestion as an alternative. I would have thought that if you want to contact people that you know that you already have their details. If it was first contact I am sure the Community Manager would be happy to pass on a message providing it wasn't a too regular a request.
David
EJB986 replied on 23/12/2016 08:36
Posted on 23/12/2016 08:36
A PM enables personal information to be exchanged and on the rare occasion to defuse a public situation.
EMail addresses are private.
It's all far too obvious but the CC have decided that they are not technically able to provide such a system.
No doubt by the new year we will have given up complaining and the club will continue to tell us how good things are
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young thomas replied on 23/12/2016 08:44
Posted on 23/12/2016 08:44
im afraid this is just more evidence that CC built their own requirements for this 'forum' and (pretty much) seem to have ignored most of the functionality requests made by members a while back, PM being very regularly mentioned.
im struggling to come to terms with Rochelle's comment that this system went through extensive user testing (or similar text) as it seems as soon as 'real' users we let loose on it (in the public glare of the live environment) it was obvious that there were some pretty basic flaws.
even now, there is not available to CT users (those actually testing and providing feedback on use of the system) a list of the issues that have been identified/recorded, nor a priority sequence in which these will be tackled, nor a plan showing which faults will be fixed in which release.
having requested CT users to nelp sort out this mess, the least CC could do is to provide documentation on errors logged and resolution progress.
how long will someone have to wait to find out if 'their' issue made it to the list, is being worked on, and will be delivered.....months, i suspect.
...and it might not have even made the list.....
all sounds a bit gung-ho.....
1 person likes this
young thomas replied on 23/12/2016 08:44
young thomas replied on 23/12/2016 08:44
young thomas replied on 23/12/2016 08:46
EmilysDad replied on 23/12/2016 09:11
Posted on 22/12/2016 23:45 by DavidKlyneIf I have read Rochelle's comment correctly about a PM system it seems that we will not have one anytime soon, if at all. Setting up a special e-mail address just to be used for this forum is a fairly easy option if people want to do so. It was just a suggestion as an alternative. I would have thought that if you want to contact people that you know that you already have their details. If it was first contact I am sure the Community Manager would be happy to pass on a message providing it wasn't a too regular a request.
David
Posted on 23/12/2016 09:11
Just excuses David. There should be no need to set up another email address for use here. As for asking the CM to pass a message, I tried that once, it would've been faster by asthmatic carrier pigeon and by the time the message had been passed on, the person that the message was for had long gone from the site we'd hoped to meet at.