Website Essential Maintenance

Caravan Han replied on 12/06/2017 13:49

Posted on 12/06/2017 13:49

Hi everyone,

The Club's website and Insurance services will be unavailable from 22:00 on Wednesday 14 June to 06:30 on Thursday 15 June. If you visit the website during these times, a holding page will displayed. 

Many thanks for your patience during these maintenance periods.

Hannah

Oneputt replied on 13/06/2017 09:20

Posted on 13/06/2017 09:20

I wonder how other major companies in the liesure industry manage their 'essential maintence' without essentially shutting their website so often for hours at a time.  This really isn't a very good advert for the rebranding of the club etc..

SteveL replied on 13/06/2017 09:46

Posted on 13/06/2017 09:46

I don't use any other websites to the same frequency as the CAMC, so I would not be aware of  any shutdowns to the same extent. However, I certainly get quite a few alerts from the bank saying their app will be down in the early hours of Sunday, for maintenance.πŸ˜€

Bakers2 replied on 13/06/2017 10:11

Posted on 13/06/2017 10:11

I can't claim to be an expert on websites but as a user but rarely do I click on one that says maintenance occurring. I online bank with three different banks - rarely off line. But good advance notice sometimes a week in advance and unavailable overnight. Never had an issue on flea bay or amazon fb etc so how do they cope? Even the council I worked for rarely had unavailability and they weren't well known for fantastic IT πŸ˜‚πŸ˜‚πŸ˜‚

NickyKnix replied on 13/06/2017 10:25

Posted on 13/06/2017 10:25

Good morning to you all.

We were notified in the office that there was an issue with the UK booking system yesterday morning.

As some of you noticed, some sites were working and some were not. Huge apologies for this.

Some of the sites were not coming up at all and some were defaulting to our Abbey Wood (London) site.

As of first thing this morning, we were notified that all was working fine again.

Thank you so much for your patience whilst our Service Desk fixed this.

Please do notify us if you experience any further website issues.

The Website Helpline number is 01342 336612.  Thanks again!

Oneputt replied on 13/06/2017 11:11

Posted on 13/06/2017 11:11

I do sympathise with the club staff having to defend the indiefensible. I have a number of apps for other travel companies/ferry company's, banks etc., and they never seem to have multiple outages, in fact I can't remember the last time some of them closed.  I have stopped using the club to book ferries due the continued site problems. It forced me to look around and I found Ferrys Direct which turned out to be cheaper as well.

EmilysDad replied on 13/06/2017 11:15

Posted on 13/06/2017 10:25 by NickyKnix

Good morning to you all.

We were notified in the office that there was an issue with the UK booking system yesterday morning.

As some of you noticed, some sites were working and some were not. Huge apologies for this.

Some of the sites were not coming up at all and some were defaulting to our Abbey Wood (London) site.

As of first thing this morning, we were notified that all was working fine again.

Thank you so much for your patience whilst our Service Desk fixed this.

Please do notify us if you experience any further website issues.

The Website Helpline number is 01342 336612.  Thanks again!

Posted on 13/06/2017 11:15

Please do notify us if you experience any further website issues.

We have been doing for months ...... nothing happens though

PhilHeller replied on 13/06/2017 13:30

Posted on 13/06/2017 11:15 by EmilysDad

Please do notify us if you experience any further website issues.

We have been doing for months ...... nothing happens though

Posted on 13/06/2017 13:30

But did you ring the helpline numberπŸ™„πŸ˜‚

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