Snagging List

It was a play on words cnc👍. I know not if there's 1 or 100🙄🤔

The Club's IS Dept have been working with our external web development partners to identify the cause of the missing posts in some of the Club Together discussions.

They have identified a database indexing job has not been running correctly, and will be run manually this evening.

This re-indexing job will require an outage of the Club website and a maintenance page will be displayed from 9pm this evening.

The replies which aren’t appearing on the front-end website are still there in the back-end database and the technical teams involved are confident that all ‘missing’ replies will be visible once the re-indexing job has been run.

The website will be available on Thursday morning after testing has completed and we are happy that all replies are visible.

i dont think it harsh for customers to 'complain' when paid for services aren't being delivered....the CT forum is a 'perk' of our membership fee and we aint getting much else out of it at the moment 

it seems odd that the CT system fails 'regularly', while this sort of recurring outage in, say, the bookings/insurance (commercial) element of the Club's IT presence would prove very expensive, not only with lost transactions but also in lost customer confidence.

as this doesnt happen, its almost like these two elements are being run and managed by two totally separate 'services'.....?

Thanks Rowena, it's not a disaster, I think we can cope, there are some heated responses (even from myself) that I won't miss if they don't re-appear! 

Hope the fix works. 

The posts back to March seem to have been restored. Although I don't seem to be able to get into my profile to see my past activity, it just returns a server error. The CAMC logo also seems to have fallen off, perhaps they are getting it refurbished.😀

Spoke too soon. The will you go thread is totally missing. Just returns a server error. As does the is this reasonable thread.

The IT team just limp from one disaster to another ,just leave it alone and go and play with the Lego ,it might be more age appropriate...

Don't know about that H.The Lego I bought my 40 year old son for Christmas is very, very complexed.😂

Thank you for your feedback and sorry that some people can't access their profiles. The investigating teams will look into these issues and supply an update. I will post here as soon as I have further information. 

It still isn't operating properly. I've had a few "The page cannot be displayed because an internal server error has occurred." already this morning and I've barely started to catch up on the past 36 hours or so. I cannot believe the level of incompetence of those that run this website.