Irritating pop box

Oneputt replied on 21/08/2018 08:36

Oneputt

Posted on 21/08/2018 08:36

Any idea how to permanently get rid of this irritating orange pop up box (have a question) on the bottom left of my screen. Seems to have started this morning.

8 people like this

180 replies

Wherenext replied on 22/08/2018 14:43

Member

Wherenext

Campervanner

Posted on 22/08/2018 10:56 by Takethedogalong

This is going to lose Club customers! I tried twice yesterday to access CL website pages. Both times I got the orange box and the live chat. The whole page just locks up, nothing works. No question posted, no access to live chat, and cannot make the page do anything. Use an iPad. Clearly once again the Clubs attempts at "improving things" doesn't work with Apple devices. Good job Apple devices aren't popular!

Back to the handbook until all the tinkering ends. A not happy customer who will be giving out nothing but negative feedback to others! First rule of marketing......keep your existing customer base happy before you attempt to find more!

Posted on 22/08/2018 14:43

As in.. Banks, Building Socities, Insurance companies, Energy Suppliers etc.etc. who all chase new customers and mostly ignore existing ones.

Like you, ttda, I was trying to navigate the CL area yesterday and gave up. Poor CL owners have really had it bad since this super-duper new website was launched, haven't they?

2 people like this

milliehull replied on 22/08/2018 15:01

milliehull

Caravanner

Posted on 22/08/2018 09:47 by JillwithaJay

It's everywhere else but the forum.

Posted on 22/08/2018 15:01

Yes it is on the forum Jill. As Bakers2 says, it is now green and not blue. It is in the bottom left hand corner.

Metheven replied on 22/08/2018 15:52

Member

Metheven

Caravanner

Posted on 22/08/2018 15:01 by milliehull

Yes it is on the forum Jill. As Bakers2 says, it is now green and not blue. It is in the bottom left hand corner.

Posted on 22/08/2018 15:52

Not on mine 'millie', it went yesterday and the forum is clear of it with only the main website pages having the green question box, which previously was orange.

SteveL replied on 22/08/2018 15:56

Member

SteveL

Motorhomer

Posted on 22/08/2018 15:56

They also seem to have stopped it locking up my iPad, when you minimise. Although you still have to minimise again every time you go to a new page, as it comes back normal size. ☹️

A don't show me this again option would be nice.😀

cyberyacht replied on 22/08/2018 15:56

Member

cyberyacht

Motorhomer

Posted on 22/08/2018 08:25 by Tinwheeler

It’s pretty dumb really, One. 😜

Posted on 22/08/2018 15:56

Don't encourage them. The last thing we want is a talking pop-up.

SteveL replied on 22/08/2018 15:59

Member

SteveL

Motorhomer

Posted on 22/08/2018 15:56 by cyberyacht

Don't encourage them. The last thing we want is a talking pop-up.

Posted on 22/08/2018 15:59

Perhaps they could link it to Siri, then you could talk to it.😂

Edit

other talk to interfaces are available.

trellis replied on 22/08/2018 16:05

Member

trellis

Caravanner

Posted on 22/08/2018 16:05

Bl##dy things a pain in the ar#e.😀.Wonder who had that not so bright idea.

1 person likes this

Kontikiboy replied on 22/08/2018 17:37

Member

Kontikiboy

Motorhomer

Posted on 22/08/2018 17:37

It was causing my iPad problems this morning up to about 11.30 so I rang the web team who said they had just switched it off. It has gone back into trials and QA so let’s hope it stays there!

BillC

SteveL replied on 22/08/2018 17:48

Member

SteveL

Motorhomer

Posted on 22/08/2018 17:37 by Kontikiboy

It was causing my iPad problems this morning up to about 11.30 so I rang the web team who said they had just switched it off. It has gone back into trials and QA so let’s hope it stays there!

BillC

Posted on 22/08/2018 17:48

Still comming up on mine. Even after clearing history. So I think it is still on.☹️

Edit also only on other site pages, not CT.