Irritating pop box

Oneputt replied on 21/08/2018 08:36

Posted on 21/08/2018 08:36

Any idea how to permanently get rid of this irritating orange pop up box (have a question) on the bottom left of my screen.  Seems to have started this morning. 

replied on 22/08/2018 09:20

Posted on 22/08/2018 09:20

SteveL - thanks I've reported that ipad issue to the developers, they are looking into it - and we are still pushing on trying to minimise the intrusion on screen space - we have some new code in test this morning that will hopefully improve matters.

Don't you have a 'sand pit' site to play in for testing 

replied on 22/08/2018 09:30

Posted on 22/08/2018 09:23 by milliehull

The orange box is still there this morning yell

Posted on 22/08/2018 09:30

Still where Millie? Not on forum.

SteveL replied on 22/08/2018 10:01

Posted on 22/08/2018 10:01

SteveL - thanks I've reported that ipad issue to the developers, they are looking into it - and we are still pushing on trying to minimise the intrusion on screen space - we have some new code in test this morning that will hopefully improve matters.

Thanks FA

Welcome  on board. Your input is appreciated.

replied on 22/08/2018 10:01

Posted on 22/08/2018 10:01

 I hadn't realised Jill as I adblocked the damned things yesterday laughing

DavidKlyne replied on 22/08/2018 10:43

Posted on 22/08/2018 08:56 by FinkAngel

SteveL - thanks I've reported that ipad issue to the developers, they are looking into it - and we are still pushing on trying to minimise the intrusion on screen space - we have some new code in test this morning that will hopefully improve matters.

Tinwheeler - I'm new to the club and definitely not a troll, apparently Ro is bestowing my "Staff" colours onto my avatar later today cool

If (and it is still an if) we move forwards with this solution then it will eventually replace all of the FAQ content - you can see some of how it will work if you look on the "Contact Us" page.  This has been a worthwhile exercise regardless as some of the FAQ needed a bit of a spring clean - and thus far this experience has been more like a power wash.

Posted on 22/08/2018 10:43

HI Fink Angel

I would like to thank you for spending time on the forum explaining things to us. I find that quite refreshing. Many of the moans and groans about the forum would subside if we felt that we were being kept in the loop by those directly charged with sorting out the problems.

David

Takethedogalong replied on 22/08/2018 10:56

Posted on 22/08/2018 10:56

This is going to lose Club customers! I tried twice yesterday to access CL website pages. Both times I got the orange box and the live chat. The whole page just locks up, nothing works. No question posted, no access to live chat, and cannot make the page do anything. Use an iPad. Clearly once again the Clubs attempts at "improving things" doesn't work with Apple devices. Good job Apple devices aren't popular!undecided

Back to the handbook until all the tinkering ends. A not happy customer who will be giving out nothing but negative feedback to others! First rule of marketing......keep your existing customer base happy before you attempt to find more! 

Bakers2 replied on 22/08/2018 12:36

Posted on 22/08/2018 12:36

I see the box is now green not orange. Strange how the orange fitted in with new club logo and green was the old logo colour, website still has green. 😉

Cornersteady replied on 22/08/2018 13:57

Posted on 22/08/2018 12:36 by Bakers2

I see the box is now green not orange. Strange how the orange fitted in with new club logo and green was the old logo colour, website still has green. 😉

Posted on 22/08/2018 13:57

yes they must have taken note of my post on thatsmile

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