Irritating pop box
180 replies
Tinwheeler replied on 22/08/2018 08:25
FinkAngel replied on 22/08/2018 08:56
Posted on 21/08/2018 17:17 by SteveLThere is already a FAQ on the menu at the top of my screen, between my profile and contact us. Surely folk can use this if they want to ask a question. Perhaps paint it orange so it is a bit more obvious๐ At least it scrolls up out of the way and doesn't keep sitting on top of what I want to access.
FA, while your testing that bit of code, can you make sure it does not lock up an iPad 3, as minimising it does at the moment.
Posted on 22/08/2018 08:56
SteveL - thanks I've reported that ipad issue to the developers, they are looking into it - and we are still pushing on trying to minimise the intrusion on screen space - we have some new code in test this morning that will hopefully improve matters.
Tinwheeler - I'm new to the club and definitely not a troll, apparently Ro is bestowing my "Staff" colours onto my avatar later today
If (and it is still an if) we move forwards with this solution then it will eventually replace all of the FAQ content - you can see some of how it will work if you look on the "Contact Us" page. This has been a worthwhile exercise regardless as some of the FAQ needed a bit of a spring clean - and thus far this experience has been more like a power wash.
Metheven replied on 22/08/2018 09:04
Posted on 22/08/2018 09:04
I'm new to the club and definitely not a troll, apparently Ro is bestowing my "Staff" colours onto my avatar later today
'FinkAngel', I certainly hope 'Ro' can do that for you. We were promised an avatar fix months ago, and still we have a dull grey box See if you can knock up a bit of code to a recognise a JPG when it actually is a JPG.
Welcome by the way ๐
huskydog replied on 22/08/2018 09:06
Tinwheeler replied on 22/08/2018 09:08
Posted on 22/08/2018 09:08
Thanks, FA. I’m sure you can see why I raised the point. No staff banner and no introduction - well, it’s not very professional and you could have been anyone. A few words from Ro and yourself would have made things so much clearer.
I hope that is ‘if’. The whole thing could have been handled so much better. A few words of explanation and a shed load of common sense would have helped.
Ah well, welcome to CT.
FinkAngel replied on 22/08/2018 09:13
Posted on 22/08/2018 09:04 by MethevenI'm new to the club and definitely not a troll, apparently Ro is bestowing my "Staff" colours onto my avatar later today
'FinkAngel', I certainly hope 'Ro' can do that for you. We were promised an avatar fix months ago, and still we have a dull grey box See if you can knock up a bit of code to a recognise a JPG when it actually is a JPG.
Posted on 22/08/2018 09:13
Ah, we both have the same problem Metheven, the last fix (which was delivered a couple of weeks ago) didn't work, as you can tell. We are now working with a different set of developers - I'm confident things will start moving a lot quicker around here as of next month (once they are fully onboarded).
Tinwheeler replied on 22/08/2018 09:16
Metheven replied on 22/08/2018 09:18
JVB66 replied on 22/08/2018 09:18
Posted on 22/08/2018 09:13 by FinkAngelAh, we both have the same problem Metheven, the last fix (which was delivered a couple of weeks ago) didn't work, as you can tell. We are now working with a different set of developers - I'm confident things will start moving a lot quicker around here as of next month (once they are fully onboarded).
JayEss replied on 22/08/2018 09:19
Posted on 22/08/2018 09:19
I missed it on CT but I’ve just had the pleasure of the orange box when I was on the UK sites booking page on my phone.
I rarely access the clubs website on a pc. I don’t have an iPad. 99% of the time I’m on my iPhone. The mobile site on an iPhone is a demonstration of how not to build a site. From the sideways scrolling to the new orange box the website is about as difficult to negotiate as any I’ve come across. It’s only beaten to the user unfriendly crown by some local newspapers who use the weirdest architecture I can imagine.
So I’m off to the app in future as so far that works as you’d expect.
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