An open letter to the Community Manager - reviews

Dear Rowena,

I think the time has come to press you on the issue of comments made on reviews. I know you are very busy but the situation is becoming rather discordant and inconsistent.

You have posted some information concerning the content of reviews recently but I can see nothing from you regarding the posting of comments. David Klyne, in the thread titled Reviews, posted some words on the subject on 04.08.19 and my post (pictured below) seeking further information was also reported to you in an effort to establish clarification. Unfortunately, I’ve not seen a response from any source.

Yesterday (10.08.19), a new review appeared which was clearly in breach of the Community Guidelines and several of us commented explaining how the Guidelines answered the poster's question. Seemingly legitimate responses were subsequently Deleted User fairly quickly yet the review remained until early afternoon today when it was quite rightly removed. Can you imagine the confusion this caused?

I have no intention of querying moderation here but, obviously, different people have different views on what is acceptable and what is not and it is that very difference and lack of guidance relating to comments which is causing a less than standardised approach.

Therefore, may I please ask for a definitive clarification of what is, or is not, permitted in comments on reviews to be included in the Guidelines? We, as posters, need to know what is acceptable to yourself and the moderators so that we can all sing from the same song sheet.

Regards.

TW