Sites Directory and pitch charges

Basically, in a nutshell, the system isn’t a good one, whether from the point of view of actually navigating the system for some, wondering if your operating system is one of those it isn’t designed to work with, and then there are the less than transparent booking terms and conditions that require in depth reading for you not to fall foul of some idiosyncrasy that will penalise the customer at some point. Which adds up to me to a not customer friendly experience, and one that I would normally walk away from and go elsewhere, or as we will do if things work out, will ditch booking and just roll in.

I fully accept that some folks have no issues with making a booking, or have no issues with being penalised small amounts for doing anything the Club deems they can charge for, but my shopping code is a high one, and if it wasn’t for the CL access we would happily walk away from CAMC now. I do make sure I get my £59 back via other ways, so at the moment gritting our teeth and hanging on for CL access.

How condescending you and peedee are!!

There will be lots of members who do not bother accessing CT very often, if at all, and are not up to the ability with computing that you both obviously have. They too should be able to search for and book sites without having to jump through all the hoops that's required since the "new" system was so badly introduced.

The new system was badly introduced, but is now up and running and usable. Unfortunately there will always be those who struggle with new systems, but the CAMC can’t stand still. However, the CC have maintained the site directory and telephone bookings therefore those with problems re the technology are in no way excluded. To suggest otherwise is false in the extreme.

Oh by the way, PD and myself have probably done as much as anybody on here to help folk with problems with the new booking system.

"Oh by the way, PD and myself have probably done as much as anybody on here to help folk with problems with the new booking system."

I have acknowledged that more than once, Steve, and it will have been appreciated by many but sometimes there has been some unfortunate wording.

The point is, though, that this help would not have been necessary if CAMC had produced a system easy for all to use irrespective of their level of computer literacy. It should not be a struggle and the fact that it still is for some demonstrates its unsuitability. I think myself lucky that I’ve had the chance to grow with the progress of IT. Not everyone has been that fortunate.

Agree, TW, and what proportion of club members regularly look on here for their information, probably less than 0.1%, so any info on here is of no use what do ever to the vast majority of members.

But with prices being so volatile and site changes, I question the usefulness of printed matter which will be rapidly out of date. Members would soon be moaning about inaccurate prices as they do now about those of CLs. The C&CC do produce a web page of approximate prices with seasons but this is in all likelyhood because on their system it is not easy to get a price unless you almost complete a booking. That is not so with the C&MC system, once you are into check site availability the prices for any day of the year are displayed as you scroll though the months. I see little point in dulpicating information on the web site.

peedee

That is a big assumption NTH!

peedee

Like TDA, if it wasn't for the CL network, I'd be off like a shot.

The issue with club sites is the obscurity when it comes to pricing. I never waste time with any advertised product if the price is not immediately clear. Perhaps it's the old Rolls Royce maxim -"If you have to ask the price, you can't afford it". If CAMC can't be arsed to tell me easily 'how much' then I can't be bothered to book it.

How easy is it to get an accurate up to date price for a CL cyberyacht. I suppose you could look at the old CL  pages or site directory, but are they up to date? If the site has a website you could check on that, do they keep it up to date? You could email and await a reply, or try phoning and ask. None are  guaranteed to provide a quick or accurate response.

In contrast you could go on the new booking site, stick in the site name and hit search. Press check availability, put in party size and pitch type and scroll through the calendar to see daily prices / availability. It takes about a minute.🤔

With C&CC you can get a price without almost completing a booking.

Like this club if you put in the area you are interested in, the dates and how many people and do a search it will return a list. Each site will have a price against it. I often do a search like that to compare prices within an area of interest.

I agree that the map search is difficult and slow on a phone, plus the screen is cluttered it needs to be sorted. 

I’ve not spent much time lately checking out the 'fixes' but I can get it to work.

I'm just not happy at some of the T&Cs so will not be booking in advance. My money will stay in my bank account.