Internet should be free

The difference between site Wi-fi and the other facilities already included in the site price, such as showers and dish washing, is that those facilities work. Site Wi-fi is, in my experience, appalling. Come the day it works properly, I’ll reconsider my view of not wanting to be forced to pay for it.

Club site are the only ones in my experience in the last couple of years who charge for its use.  Perhaps the Club is contractually tied to Air Angel and has little control over the service?

peedee

I have used the site WiFi on a annual contract, and have not experienced the problems that some seem to have  it is not any slower than we have at home ,and we still get the same faults that it seems is all part of the CT experiance 

I think it is about time the club took the issue of the internet seriously. Their own website which supports this, I believe, is contracted out and I do not know of any other mainstream website of any large scale organisation that is closed so often for "maintenance". If you have to shut it down on such a regular basis then it is not fit for purpose.

In addition the service provided on club sites is generally found to be sub standard both in the quality provided and the price paid for a shoddy product. Again it is contracted out.

This general standard will not be acceptable to the younger members, those the club are chasing. Most will make their own arrangements.

If the club do in fact want to offer wifi on site then they need to find a better provider. Either that or don't offer it at all.

They need to employ a dedicated unit if they want to carry on. Start from scratch if necessary but make sure they employ people who know what they are doing.

I tend to agree with most of what TW has written. The current system is poor and needs ditching not patching. I'm not willing to have to pay a supplement in my pitch fee to support an inferior product.

Just to say I have had free wifi (yes JVB, free as the fees had not increased to accommodate providing such wifi) on 3 CLs this year and 3 cottages. The club is lagging behind.

... it is not any slower than we have at home 

you need to change your service provider 🙄

I have limited experience of Club WiFi, I usually use 4G but do tend to use the Club's system to access their services. I think it was at the last Club site I was on 4G was better than that of the sites. I am currently on a commercial site. £23p.n. hard standing, 16 amp EHU inclusive of my drive away awning, streaming prime music on their free WiFi and posting this.

peedee

Why ?we are never at home to pay High prices ,it does what we need,  at £18 per month  including any time calls 

Colin, we were on a commercial site last month that had feee wifi......

AND larger, nicer pitches with far more room and less crowding

AND far better showers than typical Club fare and they never closed

AND water supply on the pitch

AND a bar

AND a restaurant

AND reception manned all day

AND a heated pool

AND it was the same price as the Club site a few hundred yards up the road (which was further from town).

providing the top class services that customers want is certainly possible and shouldnt (but seems to) be beyond the CC.

And that was where? Or just another dream you woke up from

It's real, JV but there are always swings and roundabouts. Some things are free but there are downsides not mentioned. Why a site should charge a fee of a couple of quid simply for allowing you your book to give them your business beats me.🤷🏻‍♂️  Then there are deposits and cancellation T&Cs….. 

I guess it's down to the individual whether he prefers the swings or the roundabouts.