FAO ADP1963

After having had the car for the past 10 days, I called in yesterday to listen to their bullsh1t about why it might be kneeling .... low voltage ??? it'd been connected to a battery charger while it kneeled down on my drive. I went to collect it today & the first car I saw as I drove on was my car ..... leaning.  Apparently this is the first time it's done it! Yeah! As if!

Drove passed it to reception. To say I was displeased is an understatement. And to cap it all, they were not even really interested .... they'll get their body shop in to look tomorrow .... 

Mollysmummy - I'm not sure if you realise but with the links provided, people have access to your photobucket account which shows your username and your real name.

I've Deleted User your links and posted the actual pictures for you.

Damn I would have gone berserk, you are having no luck at all

Even my untrained eye can spot a problem. MM It would be interesting to see if this is a common fault with your model, think I would be looking at google or a merc owners club site which you may have already done.  If you post these photos on Mercs facebook page it is amazing how quickly you get a response from a senior company person.  I've had several successes using this method

Absolutely disgraceful. I’d want a lot more than the body shop to look at it. No win no fee comes to mind.

perhaps the clubs legal team would advise you.  Not a brilliant advert for Merc

Mollysmummy - I'm not sure if you realise but with the links provided, people have access to your photobucket account which shows your username and your real name.

I've Deleted User your links and posted the actual pictures for you.

 ....

 

Thank Jill. The photo's you can see are in a public folder & shown else where on the interweb & are not particularly private. But thank you anyway

Even my untrained eye can spot a problem. MM It would be interesting to see if this is a common fault with your model, think I would be looking at google or a merc owners club site which you may have already done.  If you post these photos on Mercs facebook page it is amazing how quickly you get a response from a senior company person.  I've had several successes using this method

Before the car initially went in on 25 or 26 Jan I'd asked for a quote for the complete strut (MB don't do the bag on its own) as that was what I thought it was likely to be. I can see a debate when they ask for further payment for the repair they should have done in the first place & NOT the 'repair' they've already carried out which did the square root of zero

Damn I would have gone berserk, y.

I did!!!!! 

You should have gone to ATS at least they cock the job up cheaper

Sorry Dave ..... I missed this