Smart Metering Trial

KieranBSMM replied on 05/04/2023 16:17

Posted on 05/04/2023 16:17

Exciting News! At Wyatts Covert Club Campsite we’re trialling Smart Metering, which means you will only pay for the amount of electricity you use during your stay.

The price quoted for bookings at this campsite excludes electricity (with campsite fees reduced accordingly) and we will only charge you for the precise amount of electricity you use during your stay.

This is something many members have been asking for and we’re really pleased to be able to trial it this year! Find out more at https://www.caravanclub.co.uk/smartmetering/ 

rayjsj replied on 01/07/2023 21:58

Posted on 01/07/2023 21:58

OK I come onto the site with no Smart Phone

Does that mean I can't have an EHU ?

Sounds like you HAVE to have a smart phone

Am I wrong ?

DavidKlyne replied on 01/07/2023 22:09

Posted on 01/07/2023 21:58 by rayjsj

OK I come onto the site with no Smart Phone

Does that mean I can't have an EHU ?

Sounds like you HAVE to have a smart phone

Am I wrong ?

Posted on 01/07/2023 22:09

Or some means of connecting to the internet but could this not be done before you arrive at the site? You are contributing to a discussion so I assume you have means to get online? So if you were there just for the weekend you could add money to the account before you arrive (it would have to be sufficient) and claim any refund when you get home? I thought they said that site staff would also be able to help?

David

SteveL replied on 01/07/2023 22:50

Posted on 01/07/2023 22:09 by DavidKlyne

Or some means of connecting to the internet but could this not be done before you arrive at the site? You are contributing to a discussion so I assume you have means to get online? So if you were there just for the weekend you could add money to the account before you arrive (it would have to be sufficient) and claim any refund when you get home? I thought they said that site staff would also be able to help?

David

Posted on 01/07/2023 22:50

As I understand it you need a means of switching the bollard on and off whilst on site. That does not mean you need to have a smartphone but you would need a pad or a lap top you could connect to the site Wifi, even if you had charged up the account at home.

replied on 02/07/2023 07:08

Posted on 02/07/2023 07:08

The user and all related content has been Deleted User

replied on 02/07/2023 08:02

Posted on 02/07/2023 07:08 by

I cant believe how complicated the club are making a simple issue. Everywhere I go, if ehu is charged for I am simply asked "do you need electricity?" I always  say yes  pay a little extra on the pitch fee and forget about it.

Posted on 02/07/2023 08:02

The user and all related content has been Deleted User

SteveL replied on 02/07/2023 08:17

Posted on 02/07/2023 07:08 by

I cant believe how complicated the club are making a simple issue. Everywhere I go, if ehu is charged for I am simply asked "do you need electricity?" I always  say yes  pay a little extra on the pitch fee and forget about it.

Posted on 02/07/2023 08:17

That would mean deciding before you arrived, or a trip to the office and payment after arrival.  Fast tracking with possibly an ANPR system in the future, are all focused on minimising office contact, freeing up managers for other tasks. The only mistake they are making in my opinion, is not using an App, a website is rather clumsy.  I could put the electric App in the same little section as the levelling one. Drive onto pitch, stick phone on glass cooker top  to check level, plug in EHU select pitch number from App and turn on. Then lunch.πŸ˜€

A thought:-
An App based system seems the obvious way to go, perhaps the web based system is just because it’s a trial and an App will be developed if they decide to go ahead with this method of connection.

Rocky 2 buckets replied on 02/07/2023 08:42

Posted on 02/07/2023 08:02 by

Making it difficult, time consuming and a "faff" just puts people off, but then perhaps the trial is designed to fail πŸ€”πŸ˜‰.

Posted on 02/07/2023 08:42

By virtue of the fact it is called ‘Trial’ means it needs to be time consuming & even difficult in an attempt to identify potential & accurately finger any problems. If it ‘puts anyone off’ then they are the ones that the Trial is not aimed at. It is not ‘designed to fail’, no one/company runs a trial with its constituent depth designed to fail, it is actually designed to ensure its success or to find proof of its issues & can they be engineered out. CAMC are thinking bigπŸ‘πŸ»

replied on 02/07/2023 08:49

Posted on 02/07/2023 08:17 by SteveL

That would mean deciding before you arrived, or a trip to the office and payment after arrival.  Fast tracking with possibly an ANPR system in the future, are all focused on minimising office contact, freeing up managers for other tasks. The only mistake they are making in my opinion, is not using an App, a website is rather clumsy.  I could put the electric App in the same little section as the levelling one. Drive onto pitch, stick phone on glass cooker top  to check level, plug in EHU select pitch number from App and turn on. Then lunch.πŸ˜€

A thought:-
An App based system seems the obvious way to go, perhaps the web based system is just because it’s a trial and an App will be developed if they decide to go ahead with this method of connection.

Posted on 02/07/2023 08:49

The user and all related content has been Deleted User

SteveL replied on 02/07/2023 09:21

Posted on 02/07/2023 08:49 by

Steve it is none of those things you mention in your first paragraph.  As I am sure you know the question  is asked on arrival and the tariff is added to the bill which for one night is usually paid then or for longer stays on departure. 

Posted on 02/07/2023 09:21

The thread is about Smart metering on club sites though.  Payment is upfront. I’ve not come across anything else in the UK. Currently you can opt to go into the office and could decide then. However, we opt for payment the night before and it would require a later transaction if we then decided on EHU. If ANPR is rolled out, visiting the office and payment on arrival may become a thing of the past.

A payment as you suggest also wouldn’t do anything about moderating consumption by some of those who paid the set fee and a separate charge would still be required for an EV.

If we are going to have metering I quite like this smart option, where I can plug in if I want, might just be for a day of our stay if the solar panels aren’t fully doing there job due to trees. Plus I can check on what we are using and the cost with a glance at the phone.

young thomas replied on 02/07/2023 09:21

Posted on 02/07/2023 08:17 by SteveL

That would mean deciding before you arrived, or a trip to the office and payment after arrival.  Fast tracking with possibly an ANPR system in the future, are all focused on minimising office contact, freeing up managers for other tasks. The only mistake they are making in my opinion, is not using an App, a website is rather clumsy.  I could put the electric App in the same little section as the levelling one. Drive onto pitch, stick phone on glass cooker top  to check level, plug in EHU select pitch number from App and turn on. Then lunch.πŸ˜€

A thought:-
An App based system seems the obvious way to go, perhaps the web based system is just because it’s a trial and an App will be developed if they decide to go ahead with this method of connection.

Posted on 02/07/2023 09:21

Steve, for someone who is less confident with a smartphone (or perhaps doesn't have/want one) it doesn't matter whether the system is App or Webpage based, it still needs online access and a device to connect...

the CCP system you and others have used is such an easy system, you want entry you tap your card....payment by preloaded CCP card or even by credit card, I'm sure I paid for my first visit by CC as I didn't have a CCP card at that point.

The club wants to 'reduce contact' and fast tracking etc with ANPR would be good, but one of the big 'benefits' of hand off services (like CCP Aires or supermarket self service tills) is the supposed reduction in supplier costs that get passed back to the customer...

the club wants wardens to be cleaning toilets or cutting grass rather than checking folk in or managing their hook up requirements.

if this hands off drive resulted in a few quid off pitches then this might seem worthwhile but if at the end of the day this 'service' is going to cost customers more (infrastructure, third party contracts etc) then what's the point?

less would certainly be more in this case?🀷🏻‍β™‚οΈπŸ‘Ž

I went 'non EHU' at a uk site a couple of weeks ago....I just booked non EHU and paid the reduced price. The bollard had a hook up point but I didn't use it and no one came round to check I wasn't cheatingπŸ˜‰

no fancy app or loading a card or turning the supply on electronically.....

each bollard had a 'meter' built in and no doubt the office can easily keep track of any usage.

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