Problem connecting to Club Wifi

The details about the wi fi upgrades and usage are HERE

However that doesn't help anyone who is having problems. I hope the Finberrys have made progress? 

I see Durham Grange where the OP is staying is one of the upgraded sites, not that it helps if she can't log on to it🙁

Evening

I’m sure as someone in the know of the workings of the club and as you profess with friends at site level and higher up (as you’ve stated many many times in the past), you’ll already know that site staff can contact the WiFi provider on behalf of a customer if they continue to have issues after they have phoned said provider and have continued problems. That’s been the case for at least five years and will continue.

I can only guess that some of the staff you’ve spoken to maybe are in training or haven’t been paying attention?

JK

J K

           It's going to be a long season, by the looks of it ! 

Looking forward to it , as always. My cup is always half full, life’s too short for all the negatives

JK

You can’t say things like that ED. Breaking the community guidelines and all that.

As per your last paragraph it seems that is quite a problem?

One example for you,

We were at a site in East Anglia and the WiFi was terrible, when I spoke with the assistant site manager (long time as site support) he advised  it had been poor for some time  and as is normal to contact air angel which I did,

I got a call later from air angel to say that the site manager had been made  aware  but as the site was full it was just very slow?

The site was not full as it was end of season and all the grass pitches were.  not in use 

When I then called at the office I was advised to contact air angel again  as it.was not ("my responsibility?) But as I should know it will always be slow with a full site? 🤔

I gave up trying to make sense of that argument , we were leaving the next day anyway 

I think it's useful that the site staff can help but out of hours users are left with no choice and have to make contact with the provider. The provider should be able to help on a stand alone basis.

These problems reflect why most of us make our own Wi-Fi arrangements.

I would imagine that the take-up of the service must now be minimal and perhaps CAMC merely use it as a 'loss leader' in order to be able to claim "Wifi Available".

It seems that anything IT related where CAMC is involved should be avoided like the plague.