Pricing in the directory and online

charlie25 replied on 21/12/2018 16:48

Posted on 21/12/2018 16:48

the club need to check the pricing. On searching Treamble Valley the from price was totally different to the cheapest cost which was in October for one person and pitch.

replied on 29/12/2018 18:53

Posted on 29/12/2018 18:53

You might be happy to accept and use Sites no matter what the cost might be,

I don't just use CC sites TDA. I use non club sites and also, this last year, C&CC sites. However the times of year that I use sites for touring is between mid(ish) April and end of September. During those times I see little significant pricing difference between CC sites and non-club sites. The sites are busy enough in that period for my liking.

Most of the CC sites that I used this year were between £19 and £23 which is cheaper than the non club sites that I used. 

The CC site that I used at Southport for 15 nights though averaged £27.09. 

 

Wherenext replied on 29/12/2018 19:09

Posted on 29/12/2018 19:09

Far too sensible, Ttda. You'll never land the job of Sites Manager at EG. I have been told we have one but he doesn't seem to be getting a grip on things, particularly pricing structure.

nelliethehooker replied on 29/12/2018 20:13

Posted on 28/12/2018 19:46 by huskydog

I just looked at the CL section of the directory and every CL list their prices "from" and nobody is complaining about that surprised

Posted on 29/12/2018 20:13

That's because the "from" price is there because there are additional charges listed for such things as awnings, extra cars etc. The basis price is also for a pitch and 2 adults.

We've just booked two CLs for the next couple of weeks and price per pitch is as shown as the "from" price on the web site, and the 2019 price is the same as the 2018 price.

KjellNN replied on 29/12/2018 21:05

Posted on 29/12/2018 09:05 by SteveL

You are still going to have to ring to check availability CY. They will inform you of the price at that time. Based on what the book tells you about the site, i.e. minimum price / non facility / non EHU pitches / plus time of year, I think most will have a rough idea of the likely price in any event.

Posted on 29/12/2018 21:05

As far as we are concerned, the from price for 1 person means very little, it tells you nothing about the price for, say 2 people, at the time of year you actually wish to travel.

A from and to price, as per CC&C  would be slightly more useful.

Far more useful would be the actual prices for the various dates.

And , yes, there are far too many price bands through the year.

Takethedogalong replied on 29/12/2018 22:08

Posted on 29/12/2018 22:08

Showing the price for a solo tourer might just attract a few more people, letting them know that some Club sites are actually a lot cheaper than a good many CLs. I know we found this the couple of years I spent commuting to sites, often leaving my OH on his own for some nights. Some I seem to recall came in under £10 when the midweek discount was applied. Granted, I am guessing the most popular scenario is likely to be a couple, certainly for most of the year. There is a huge range of prices involving children as well, from £1 per night, up to £7 per night at some sites. Others show an all in price for occupants often up to six persons, but then have add ons for other requirements such as awnings, dogs, boats, cars, gazebos etc.......

If you are familiar with the whole network, Club Sites, AS sites, MUC sites, CLs, it’s not too hard to calculate which might provide best value for a particular holiday. But to anyone new, the pricing information alone is not that easy to understand. Especially when separate from the handbook. You have to be pretty cute and on the ball to make your funds go further, which the vast majority of families will be looking to do.

baileyvanman replied on 04/01/2019 03:04

Posted on 22/12/2018 17:15 by baileyvanman

OK. I started a topic about the lack of pricing in the new 2019/20 Sites Directory and Handbook earlier this afternoon. In the interests of non duplication the moderator has now locked that topic and redirected me to this topic page, so I will repeat the message I started my topic with here.

"Just received my 2019/20 Sites Directory and Handbook and I'm bitterly disappointed to find there are no nightly fees quoted on the clubsite pages, just a vague "from" price list. To me this stinks of underhand and secretive practices. Why should we have to either download a price list or order one by post? The prices should be clearly given for each site on its respective page.

This is the second questionable action by the club in two years, the renaming without widespread consultation of the membership being the previous one.

What the hell is going on??"

 

Posted on 04/01/2019 03:04

Right, after reading all the comments on this thread I have taken the bullet and looked at prices on the website.

To take one example, White House Beach on p129 of the directory shows prices for pitch and one adult as from £11.40. Fair enough you might think, that doesn't sound so bad. For a couple that works out at £16.80. Again, doesn't sound bad, but in truth that price only applies to the last week of that sites season.

In reality, for a couple most nights work out at between £21.00 and £26.90 per night so, whilst claiming site fees from £11.40 is technically correct to my mind such a claim is covering up the real cost to most caravanners/motor homers in a devious and underhand manner.

If the C.C. is not prepared to print full price lists on each site page then at least a more realistic price guide than pitch+1 adult, valid for a single week, should be printed.

replied on 04/01/2019 06:03

Posted on 04/01/2019 06:03

I see no true problem if you view the web page. Can't say that I ever look at the headline price as if I look it is for the time I am going.

SteveL replied on 04/01/2019 08:35

Posted on 04/01/2019 08:35

Underhand is defined as:-

If an action is underhand or if it is done in an underhand way, it is done secretly and dishonestly.

Given that the club publishes the full price list on the web site, a copy is available to download and a hard copy available on request soon, this is perhaps overstating things a little.

If they are going to show any prices in the book, they should indicate the min and max, prefereably for standard pitch with EHU plus two.

However, as the prices may now change twice a year and it is a two year book, I think it would be best showing none and publishing them separately. Then the only argument would be over wether these need sending out automatically, or on request.

young thomas replied on 04/01/2019 09:15

Posted on 04/01/2019 09:15

Steve, do the prices change twice a year? I thought it was still on Dec 5th as in 'book now for lower prices'....

it's bad enough with many getting wrong prices at the till (any news CC on the underlying fix....?) but if the club is changing prices twice a year, there's even more chance of a member booking before an increase yet arriving after it....hence price wrong on My Bookings and at till.

as mentioned above, CC seem to be obsessed with tinkering with prices, giving a headline price that is rarely likely to be acheived and some bands (certainly last year) being just 10p more than another...

theres certainly another groundswell of pricing issues and while I agree the prices can be found if prepared/able to look in the right place, there's plenty of sneaky stuff going on....

instead of messing about at the edges, wringing the last few pence out of customers with an extra band, surely the club needs to sort out its IT system and cure the ongoing wrong prices issue and be far more transparent in its core pricing (2 adults and a pitch).

i agree with Kjell and others, there are way too many bands with prices flip flopping sometimes 15 times or so in a year......

simple, it ain't.

SteveL replied on 04/01/2019 09:36

Posted on 04/01/2019 09:36

Steve, do the prices change twice a year? I thought it was still on Dec 5th as in 'book now for lower prices'....

Fair point BB, I suppose it's really 3 times in 2 years. The life of the handbook.

We have 2019 prices now through to the beginning of 2020. As bookings come on line for 2020, these I assume will be different to 2019. Then if they get it wrong again there will be a revaluation of 2020 prices on December 5th 2019.

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