No News Yet on the New Booking System

I don't really mind what the deposit system is like as long as it is does the job of deterring speculative booking but do agree there should be no full payment until arrival. I guess that means the value of the deposit has to high enough to make members think twice before booking and there must be some form of no refund policy otherwise I cannot see much point in introducing deposits.

peedee

I agree. Perhaps no refund if cancelling a booking 31 days or less in advance.

I don’t think you are going to be able to have a deposit greater than one night’s stay, for a one night stay🤔

Simple way round that one is pay up front for anything under the minimum deposit. That is pretty much the norm for most systems.

peedee

I do like the C&CC book-in system. Auto payment of balance on the day. No need to get out of vehicle and escort to appropriate pitch type. Very slick and much faster than a CAMC check-in.

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I didn’t think I was going to like being shown to a pitch, but so far it has been OK with the pitches offered all very  reasonable. However, it does mean they know what pitch number you are on, so no need to go back. In the CAMC’s case they could hand over a barrier card and record it against your name / pitch number.

Yes, let’s hope that will work. I tried to pay for a one night stay at Exeter Racecourse by phone in September, but was told it wasn’t Club policy to accept payment until arrival, so things will change hopefully. 

Morning

Interesting post TTDA. I reckon this season we have taken payment over the phone on arrival day for about 50% of our visitors. It has been well received and is encouraged by our regional manager, the very same manager that oversees Exeter racecourse. 

JK

The new batch of wardens have changed the Chatsworth check in and it's much more slick.  One of them meets you just before the bridge, ticks your name on a list, gives you the map and tells you to pitch.  The you go back to the office to pick up your gate key and pay.

Far more efficient than three units in the courtyard whilst the rest wait on the lane and very little queuing.