New Site Booking System

not up to us to cast aspersions but one does wonder.

But that surely, by that statement alone, is just what you are doing David.

My point is not for 'speed' per se but to remove the unnecessary delay at reception (where the main function is payment) while we are changing the system and moving towards electronic payment and (hopefully) entry procedures.

Given that even our market traders have adopted card readers over the time of Covid, it should not be beyond the wit of the Club to have a seamless and remote system.  Maybe payment taken the night before is the default and you would have to actively opt out of that to pay on the day.

Re cheques - havent used cheques in ages, tradespeople normally being paid by direct transfer, or what ever it is called.  I cant do that easily on my account so OH has to pay those bills!  But recently had some decorating done - preferred payment was by cheque (as we had done for the deposit).  He no longer used card machine and he told us that cheques were now easier to use than they had been!

CLs we always find out when booking how we can pay - so know if we need cash.

There are some people who are unable to handle their own funds. For them a credit/debit card or a bank account is a disaster as they cannot cope with the concept of limitless ability to spend.   The most productive way of helping them is to encourage (and even supervise) them dividing up their incoming funds as cash into different "pots" for different things - rent, council tax, fuel, food, holidays, etc - though usually it is actually envelopes they use. 

So when going about with their caravan they would have a certain amount of cash already allocated to pay site fees in one envelope, and perhaps another for road fuel, and another for meals out.  This allows them to live a normal life as they can see in each envelope what funds are available for each activity, and not overspend as when the notes are gone, they are gone.

I do hope the new booking system is not going to effectivly exclude them from Caravan Club sites because of their inability to handle imaginary money. Not all disabilities are obvious.

I don’t see any easy answer to such a problem Nav. The club currently say that it will still be possible to pay the balance on arrival with cash. Therefore that aspect is taken care of. However, deposits are definitely coming, and without at least a bank account it is going to be difficult to pay those.

+1, I don’t see a persons oddities as anything to do with a provider nor should they think of how to micro manage a system to ensure every individual is catered for it is for the majority. Ones who put themselves into difficult situations it is for them to decide what course of action to take. 

I find it difficult to believe that the inability to manage money is in itself a disability  More like a lack of common sense and will power.

peedee

There must be a degree on fiscal management by owning an LV-if you don’t pay the bills/taxes you don’t holiday🤷🏻‍♂️

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In the main I agree with Nellie’s post. 

 “There are still lots of CLs that want cash payments, and plenty that take cheques, our preferred way of payment, as we struggle with bank transfer with our BS account. There will be lots of older members who have difficult with electronic payment systems I would think.”

Personally, I prefer to keep my money in my bank account for as long as possible and am happy to pay a deposit by Credit Card and balance on arrival again with a Credit Card in reception.  If it causes a queue so be it as it is my preferred choice.  How I pay for my pitch with CAMC hopefully will continue to be my choice.