New Site Booking System

DavidKlyne -Thank you for the explanation re booking trial.  Do you think that maybe the handing out of site layout to members on arrival with available pitches marked will continue to be used when running the 2 booking systems next year ?  It would be nice to know for certain as change is happening in 3 to 4 months’ time (I think).  Perhaps JK could confirm this ?

JK

Sorry it was just my opinion I obviously don't know if its a fact as we've never had the experience of choosing before.

Many parents with children it seems  will go for grass pitches, as it then gives them a surface that is more compatable  for Young children to play out and be able to keep an eye on them 

With the many years we have used club sites  the maps and vacant? pitches is only valid if the previous arrivals have advised the site office of where they have landed

It is not unusual for members to not bother and either the site staff have to find them? or they ring the bell to contact staff when office is closed when they cannot leave or enter the site because they do not have the barrier card/key which they would have if they listened when booking in

The user and all related content has been Deleted User

 Just from onsite experience k. I've worked sites with 50/50 grass gravel and a lot of times the grass is full when gravel stands empty, even in times of poor weather. I've also run all grass sites which are high occupancy in all weathers.

I understand everyone has a preference of pitch surface but the amount of nights people spend on sites and "observe" what type of pitch gets used or express their preference as the majority is not at all accurate. 

JK

Hi

Your guess is as good as mine at present n. We have a lot to learn before the new system is live, but the training so far is good. I've got the easy life as my site is all grass but I'll be spending time at our sister site down the road to help out and learn as they have 50/50 surface types. I'll share what I'm allowed to when I can in the meantime.

JK

We dropped on our favoured pitch at Marazion by such luck. A German visitor had departed a day early, without letting Reception know, so it wasn’t marked on map as empty. No obvious signs of habitation, so we duly claimed it and let Staff know. Previous occupant didn’t return in his camper van so we had it all week😁 one of only three empty at the time.  The others were badly sloping, full of tree roots and too close to other outfits for us. Brilliant for a weeks stay........I don’t think🤨 We would have moved like a shot next day.

 I wonder how long it will be until those who have been complaining that they cannot get a pitch at a moment's notice because of others making multiple bookings for sites, start complaining about others booking hard and soft pitches at the same site for the same dates.

David

Can you explain the prepayment system that allows you to bypass checking in and get straight on with your holiday (not that I've ever had an issue with it) imagine there are a couple of outfits checking in and you turn up having prepaid, do you just drive through without a word to the warden or if there's a barrier just waiting for the warden to finish booking in the others before you can be identified? How is it going to benifit anyone.