New Booking System

Rowena replied on 14/09/2022 09:31

Posted on 14/09/2022 09:31

Good morning. We sincerely apologise for the inconvenience being caused with the implementation of our new booking system. Members and guests are able to make bookings through the new system however this is not the complete experience we have designed. 

Please be assured our IT and Technical Teams are working extremely hard to resolve all of the issues as soon as possible.

nelliethehooker replied on 11/12/2022 20:18

Posted on 11/12/2022 20:18

Reboot.

Why do post that ends with a "Content has been removed" message revert to the original post at times?

greylag replied on 12/12/2022 08:09

Posted on 12/12/2022 08:09

I posted a question, only to find the answer two clicks later, hence removal.

SteveL replied on 12/12/2022 09:37

Posted on 12/12/2022 08:09 by greylag

I posted a question, only to find the answer two clicks later, hence removal.

Posted on 12/12/2022 09:37

If you put in  removed by me, it counts as a post and the discussion page doesn’t revert to the opening post, which is a bit confusing.

andytyneandwear replied on 12/12/2022 16:15

Posted on 12/12/2022 16:15

This question has probably been asked several times before but as there are now 2400 plus posts I can't find an answer. On the new booking site where is the price per night and directions to site for CL's?

SteveL replied on 12/12/2022 16:21

Posted on 12/12/2022 16:15 by andytyneandwear

This question has probably been asked several times before but as there are now 2400 plus posts I can't find an answer. On the new booking site where is the price per night and directions to site for CL's?

Posted on 12/12/2022 16:21

If you know the name of the CL put it into the search (magnifier top right of page, except when in the new booking section). The CL should come up top of the list, touch or click on it and you will go to the old web page for the CL with price and directions as before.

andytyneandwear replied on 12/12/2022 16:56

Posted on 12/12/2022 16:21 by SteveL

If you know the name of the CL put it into the search (magnifier top right of page, except when in the new booking section). The CL should come up top of the list, touch or click on it and you will go to the old web page for the CL with price and directions as before.

Posted on 12/12/2022 16:56

Thanks Steve but what a faff, really what was wrong with the old system, just googling the CL name works too it seems. Why can't these important details be on the new system?

SteveL replied on 12/12/2022 18:43

Posted on 12/12/2022 16:56 by andytyneandwear

Thanks Steve but what a faff, really what was wrong with the old system, just googling the CL name works too it seems. Why can't these important details be on the new system?

Posted on 12/12/2022 18:43

Yes it is a bit ridiculous. It says in the planned updates that they are going to put a link on the new CL page that comes up on the booking site. However, after several weeks no link has appeared. A bit strange as I would think it would be one of the easier fixes.

DavidKlyne replied on 12/12/2022 20:31

Posted on 12/12/2022 16:56 by andytyneandwear

Thanks Steve but what a faff, really what was wrong with the old system, just googling the CL name works too it seems. Why can't these important details be on the new system?

Posted on 12/12/2022 20:31

At the moment it seems when needs must? Steve's suggestion is fine for now whilst the old pages still exist but we have no guarantee they will remain in the longer term. When I last looked they didn't even seem to have a link to write a review of a CL on the new system. 

BTW for travel instructions follow Steve's method and towards the bottom of the page you will see "map" , click on this and the old instructions will be seen.

David

nelliethehooker replied on 12/12/2022 20:33

Posted on 12/12/2022 18:43 by SteveL

Yes it is a bit ridiculous. It says in the planned updates that they are going to put a link on the new CL page that comes up on the booking site. However, after several weeks no link has appeared. A bit strange as I would think it would be one of the easier fixes.

Posted on 12/12/2022 20:33

They are no longer interested in helping those members who want to do searches on CLs, as they want members to use the club sites in preference to CLs from which they gather little income.

JVB66 replied on 12/12/2022 20:37

Posted on 12/12/2022 18:43 by SteveL

Yes it is a bit ridiculous. It says in the planned updates that they are going to put a link on the new CL page that comes up on the booking site. However, after several weeks no link has appeared. A bit strange as I would think it would be one of the easier fixes.

Posted on 12/12/2022 20:37

It sounds as if it the same "team?" that has been sorting out the problems with this website ,how many years is it?

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