New Booking System

Rowena replied on 14/09/2022 09:31

Posted on 14/09/2022 09:31

Good morning. We sincerely apologise for the inconvenience being caused with the implementation of our new booking system. Members and guests are able to make bookings through the new system however this is not the complete experience we have designed. 

Please be assured our IT and Technical Teams are working extremely hard to resolve all of the issues as soon as possible.

TimboC replied on 17/11/2022 18:05

Posted on 17/11/2022 17:54 by Cornersteady

Well it's open to many interpretations but speaking for only myself and totally hypothetically of course but if I was talking to someone that knew a site that would benefit me financially, a site that is far cheaper and has less harsh T&C that would benefit me with any medical conditions I may have, a site that shows a consideration of the older generation and more customer service orientated than the club's I'd be personally very upset that just because it might stop that person getting a pitch they wouldn't tell me?

My view of that hypothetical person looked on with an uncharitable mind and in an unfavourable light might not be that good.

Posted on 17/11/2022 18:05

I tend to agree with you CS. I feel that the point of forums such as this is to share information and knowledge that will be of benefit to us all, rather than trying to score points. I sometimes feel that trying to have a debate with the hypothetical person you allude to is like listening to Stanley Unwin

Tinwheeler replied on 17/11/2022 18:07

Posted on 17/11/2022 17:58 by JVB66

It can be booked via a site booking system and the owner will reply via an email

Posted on 17/11/2022 18:07

That sounds as if the online contact is only an enquiry to book rather than the complete works that CAMC's is.🤷🏻‍♂️

Still it’s academic as without knowing the site we can’t make direct comparisons.

Cornersteady replied on 17/11/2022 18:11

Posted on 17/11/2022 18:05 by TimboC

I tend to agree with you CS. I feel that the point of forums such as this is to share information and knowledge that will be of benefit to us all, rather than trying to score points. I sometimes feel that trying to have a debate with the hypothetical person you allude to is like listening to Stanley Unwin

Posted on 17/11/2022 18:11

Are you all sitty comftybold two-square on your botty?


So, gathering all behind him the hintermost, he ploddy-ploddy forward into the deep complicadent fundermold of the forry to sort this one out.

paulmold replied on 17/11/2022 18:12

Posted on 17/11/2022 18:12

Report on FB chat group that member cancelled booking due to Covid. They phoned and told no refund policy but that they could appeal which they did and their deposit has been refunded. Common sense has prevailed.

replied on 17/11/2022 18:16

Posted on 17/11/2022 18:16

Content has been removed.

TimboC replied on 17/11/2022 18:17

Posted on 17/11/2022 18:12 by paulmold

Report on FB chat group that member cancelled booking due to Covid. They phoned and told no refund policy but that they could appeal which they did and their deposit has been refunded. Common sense has prevailed.

Posted on 17/11/2022 18:17

Thanks for posting this Paul. Its the other side of the coin that we seldom see

Tinwheeler replied on 17/11/2022 18:28

Posted on 17/11/2022 18:12 by paulmold

Report on FB chat group that member cancelled booking due to Covid. They phoned and told no refund policy but that they could appeal which they did and their deposit has been refunded. Common sense has prevailed.

Posted on 17/11/2022 18:28

I think we might have seen the first part of the story on CT but it’s good to hear CAMC applied common sense regarding Covid and made the refund.

paulmold replied on 17/11/2022 18:36

Posted on 17/11/2022 18:12 by paulmold

Report on FB chat group that member cancelled booking due to Covid. They phoned and told no refund policy but that they could appeal which they did and their deposit has been refunded. Common sense has prevailed.

Posted on 17/11/2022 18:36

Slight correction  - not refunded but credit note for future booking.

Tinwheeler replied on 17/11/2022 18:39

Posted on 17/11/2022 18:36 by paulmold

Slight correction  - not refunded but credit note for future booking.

Posted on 17/11/2022 18:39

At least it’s not a total loss for people who did the right thing to prevent the spread of Covid.

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