Posted on 14/09/2022 09:31
Good morning. We sincerely apologise for the inconvenience being caused with the implementation of our new booking system. Members and guests are able to make bookings through the new system however this is not the complete experience we have designed.
Please be assured our IT and Technical Teams are working extremely hard to resolve all of the issues as soon as possible.
2 people like this
Posted on 17/11/2022 18:39 by TinwheelerAt least it’s not a total loss for people who did the right thing to prevent the spread of Covid.
Posted on 17/11/2022 18:44
Agreed, and I point I also made to the Club about the cancellation policy. As it stands, if they don't issue a refund or credit note then they are encouraging those with Covid to proceed with their bookings. That puts everyone else on site at risk, so its good to know they are listening
2 people like this
Posted on 17/11/2022 18:12 by paulmoldReport on FB chat group that member cancelled booking due to Covid. They phoned and told no refund policy but that they could appeal which they did and their deposit has been refunded. Common sense has prevailed.
Posted on 17/11/2022 18:52 by TinwheelerContent has been removed.
Posted on 17/11/2022 19:03 by JVB66It is, but then why let others also try and find faults as happens when a site is recommended,
probably why others who post on here do not advise of the sites they use
Rowena
Trailertenter