New booking system with deposits

JillwithaJay replied on 01/06/2022 15:32

Posted on 01/06/2022 15:32

I haven't seen any confirmation or otherwise regarding this but have just read it on Faceache with a date of 25th June being, allegedly, given by a member of site staff for implementation.

UP TO DATE INFORMATION ON BOOKINGS


We are normally able to book for next June from today.
However this isn’t possible as the website is moving over to deposits in the next couple of weeks.
So at this time we cannot book anything for next June until the system is live.

Rufs replied on 25/08/2022 09:27

Posted on 25/08/2022 08:17 by peedee

It is hard to see that the problems just lie with the writing of code, after all these can be quickly corrected with skilled writers. There has to be more to it but it is also hard to understand why the Club is so secretive about it all when as Steve has pointed out the membership would be kept informed of progress.

peedee

Posted on 25/08/2022 09:27

This is not as easy as people seem to think, there are lots of different types of hardware platforms out there and lots of different programmes written in lots of different languages and as far as i know nobody on this forum knows what is in use now or going forward, and the club might not wish to disclose this to the public at large as some of it will be commercially sensitive, and some of the competition are probably rubbing their hands with glee just now as every day lost in rolling the new booking system out could mean a loss of business for the club in 2003. 

Rolling out a new system and making sure all the old information is ported across and is accessible is not easy and I am sure the club has lots of information stored away that is still very relevant and must be accessible on the new system.

We should also remember that the club is a 24x7x365 business so not easy to shut everything down at 1600 hrs on a Friday roll out a new system and  be up and running by 0900 hrs Monday morning.

We know the club is hopeless at giving out accurate information, and no doubt somebody has had their knuckles wrapped for a. not delivering on the new system and b. announcing its arrival when clearly it is not ready for this big world.

 

SteveL replied on 25/08/2022 09:30

Posted on 25/08/2022 09:30

Husky, you mean like this information I received in an email on the 12th July eleven days and counting ago.😂 


Existing bookings will shortly be moved over to our new booking system

As you may know, we’ve been busy looking at how we can make it easier for everyone to plan and book UK holidays with us online. We’re pleased to advise that your new online UK booking experience is launching very soon, which includes the introduction of deposits and the ability to pre-book specific pitch types.

To ensure a seamless transition, any existing UK Club campsite bookings will be automatically moved over to our new booking system in a few days' time. Rest assured, any existing bookings remain confirmed and all details will stay the same with existing booking terms and conditions being applicable and no deposit required (payment will be due on arrival at the site).

However, if you wish to make changes to an existing booking after it has been moved over, there is some important information we’d like to share.

Please read our frequently asked questions for full details.

Rocky 2 buckets replied on 25/08/2022 09:33

Posted on 25/08/2022 09:33

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Rufs replied on 25/08/2022 09:39

Posted on 25/08/2022 09:39

"I think if they have put it on hold Ttda they should now open up bookings for next year. Not fair on those that like to plan well ahead."

Good idea WN, but it would just make life even more difficult as there would be even more information to port over to the new system before it went live and then you are always playing catch up., little point in making a new system "live" if half the information is missing.

SteveL replied on 25/08/2022 09:51

Posted on 25/08/2022 09:39 by Rufs

"I think if they have put it on hold Ttda they should now open up bookings for next year. Not fair on those that like to plan well ahead."

Good idea WN, but it would just make life even more difficult as there would be even more information to port over to the new system before it went live and then you are always playing catch up., little point in making a new system "live" if half the information is missing.

Posted on 25/08/2022 09:51

They could at least come clean about the delay and open up the second part of May half term, to allow members to complete partial bookings. Bookings will still be being made for dates through to the end of May which will need transferring across.

Rocky 2 buckets replied on 25/08/2022 09:54

Posted on 25/08/2022 09:50 by JVB66
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Posted on 25/08/2022 09:54

Deleted User by me

JVB66 replied on 25/08/2022 10:02

Posted on 24/08/2022 12:55 by

Any pitch can become a problem.  Even the driest and hardest can become soft if it rains.  Of course CC Ltd could reinforce some or all of their grass pitches to make them more resilient in bad weather. 

Posted on 25/08/2022 10:02

There are several hardstandings on this site with notices on stating that they are prone to flooding in rain 

  • There is a thick band of clay that runs across part of the sitesurprised

Cornersteady replied on 25/08/2022 10:11

Posted on 25/08/2022 10:11

A post by the club in very simple terms about what is happening either way would be very welcome.

Something along the lines of:  while doing trial runs of the new system several unforeseen operating errors has surfaced, in order to give you the best possible booking experience we do not want to launch the new booking system until these have been thoroughly resolved. We apologise for this but...  in the mean time... 

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