New booking system with deposits

JillwithaJay replied on 01/06/2022 15:32

Posted on 01/06/2022 15:32

I haven't seen any confirmation or otherwise regarding this but have just read it on Faceache with a date of 25th June being, allegedly, given by a member of site staff for implementation.

UP TO DATE INFORMATION ON BOOKINGS


We are normally able to book for next June from today.
However this isn’t possible as the website is moving over to deposits in the next couple of weeks.
So at this time we cannot book anything for next June until the system is live.

JillwithaJay replied on 01/08/2022 09:15

Posted on 01/08/2022 07:08 by N1805

If this information is correct, how come the club aren't giving me this information first hand? Why am I getting it off an unofficial Facebook Group?

Personally I don't think anyone who posts on here will be able to give you the answer.

I am guessing from the post that this means that the OP/Moderator  (JillywithaJ) usually receives info from HO prior to releasing it to other members. 

If so and the 8th Aug is the release date then maybe ‘the change date’ info (whenever that may be) is just for CAMC employees whom will have to process/manage the operating of the new system

Posted on 01/08/2022 09:15

Regarding the comment about receiving information from HO prior to to releasing it to other members - absolutely not the case.  I wasn't looking for an answer from members as I know they don't have it; I'm just frustrated at seeing it on an unofficial Facebook Group.

Rocky 2 buckets replied on 01/08/2022 09:32

Posted on 01/08/2022 09:32

Content has been removed.

Rocky 2 buckets replied on 01/08/2022 09:42

Posted on 01/08/2022 09:42

We got some deep state stuff going on here-the big cover up😈

N1805 replied on 02/08/2022 09:58

Posted on 02/08/2022 09:58

Jilly with a Jay - I read your post and tried to answer your questions.  

You have since said 

“Regarding the comment about receiving information from HO prior to to releasing it to other members - absolutely not the case.  I wasn't looking for an answer from members as I know they don't have it; I'm just frustrated at seeing it on an unofficial Facebook Group.”

Just for info - I tend to try and avoid anything that causes frustration.

I cannot see that I can add anything more productive to this thread - change will happen at some point and best of luck to all site/HO staff who will be dealing with it.

 

harryb replied on 02/08/2022 23:19

Posted on 31/07/2022 20:19 by JillwithaJay

Yet again, I read a "Hot off the press" announcement on an unofficial Caravan and Motorhome Club Members' Group that the date for the introduction of the new booking system will be 8th August.

QUOTE from Facebook

"Hot off the Press....
New booking system going active August 8th.
During the initial infancy phase contact can only be made with the Club via the App, Website and Call Centre. Site Staff will not be answering calls during this period."

If this information is correct, how come the club aren't giving me this information first hand?  Why am I getting it off an unofficial Facebook Group?

 

Posted on 02/08/2022 23:19

 

JwithaJ

"Hot off the press" .  That was the fanfare the FB group's head admin announced the post. He rules with an iron fist, you must not go against his decision at any cost, he makes that quite clear. An intimidating rule.

His post was made at 6pm on Sunday night, "Hot of the press" implies he had just received the information, Some members questioned his comments including me. "Where had the information come from at such a strange hour". The comments were brushed aside. I'm not sure what happened to the others who commented but he has kicked me out of the group

Oh well it's only one FB group out of many so no sad loss.

I await the 8th with baited breath.

.

mbee1 replied on 03/08/2022 08:48

Posted on 03/08/2022 08:48

I don't use Facebook but, surely, any major announcement like the new booking system should be published on the website first rather than social media.  And I hope that fixing the speed of the website and the server errors will be sorted at the same time otherwise chaos will reign.

I gave up browsing the site yesterday as it was so slow. 

SteveL replied on 03/08/2022 09:00

Posted on 03/08/2022 09:00

Perhaps they fear a splurge of bookings once they announce it to get in before the deposits. Although as it’s only 5 days until the 8th I do think they are cutting it fine, if that is indeed the day. One thing is sure, anyone trying to do anything last minute on release day, such as making a booking for that day or altering an existing booking, are likely to have difficulty.

+1 on the state of the website, it’s all server errors this morning.

DavidKlyne replied on 03/08/2022 10:09

Posted on 03/08/2022 08:48 by mbee1

I don't use Facebook but, surely, any major announcement like the new booking system should be published on the website first rather than social media.  And I hope that fixing the speed of the website and the server errors will be sorted at the same time otherwise chaos will reign.

I gave up browsing the site yesterday as it was so slow. 

Posted on 03/08/2022 10:09

mbee

The group(s) Harry mentions are in no way connected officially to the Club despite the fact that they use names that could be easier mistaken as official and that is something I have complained about to the CMC. The only link is that you should be a member of the CMC to join the group. I tend to share Harry's view of the high handed way these groups are controlled. They even had the cheek to ask me to provide an official link to back up what I was saying, which I could. So in this instant I don't think you are missing anything not being on Facebook! Having said that there are lots of Facebook Groups which are very useful for getting information. I have learnt a lot from the Bailey Motorhome Owners Group.

David

harryb replied on 03/08/2022 10:55

Posted on 03/08/2022 10:09 by DavidKlyne

mbee

The group(s) Harry mentions are in no way connected officially to the Club despite the fact that they use names that could be easier mistaken as official and that is something I have complained about to the CMC. The only link is that you should be a member of the CMC to join the group. I tend to share Harry's view of the high handed way these groups are controlled. They even had the cheek to ask me to provide an official link to back up what I was saying, which I could. So in this instant I don't think you are missing anything not being on Facebook! Having said that there are lots of Facebook Groups which are very useful for getting information. I have learnt a lot from the Bailey Motorhome Owners Group.

David

Posted on 03/08/2022 10:55

David, thanks for your input, you appear to echo my sentiments entirely on the group. The group in question was the one with the shorter title. When I first joined I too thought because of the club logo it was associated with CAMC, in fact it was some time before I realised they weren't. I'm surprised, after your raised the issue, the club didn't do anything about it.

Like yourself I find them useful for giving and receiving information and I had many likes to some of my info/advice so as you say they have a purpose if run correctly.

Alas they have lost that input now.

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