New booking system with deposits

JillwithaJay replied on 01/06/2022 15:32

Posted on 01/06/2022 15:32

I haven't seen any confirmation or otherwise regarding this but have just read it on Faceache with a date of 25th June being, allegedly, given by a member of site staff for implementation.

UP TO DATE INFORMATION ON BOOKINGS


We are normally able to book for next June from today.
However this isn’t possible as the website is moving over to deposits in the next couple of weeks.
So at this time we cannot book anything for next June until the system is live.

Golfer55 replied on 28/07/2022 17:05

Posted on 17/07/2022 13:05 by wedgy

Humble apologies it was meant to say June 25th can I blame the heat ?

Posted on 28/07/2022 17:05

Maybe the 25th July was more accurate as you still cannot book post June 2023. Anyone have any idea as to when?

SteveL replied on 28/07/2022 18:18

Posted on 28/07/2022 17:05 by Golfer55

Maybe the 25th July was more accurate as you still cannot book post June 2023. Anyone have any idea as to when?

Posted on 28/07/2022 18:18

The club has said that dates beyond the end of May 23 will be released when the new booking system that includes deposits goes live. The only information I have seen, provided by the club, on when this will happen is in Frequently asked questions:-

When will deposits be introduced?

Deposits will only apply from when the new UK booking experience is launched (sometime in 2022) and will only affect new bookings made after the launch. Up to then continue to make bookings on the existing system (which do not include deposit payments).

I suppose until we get to December it’s no different to the old system, when at this time of year we would have been able to book to until just before Easter 2023. On frenzy day in the first week in December the rest of 2023 would have been released.

JillwithaJay replied on 31/07/2022 20:19

Posted on 31/07/2022 20:19

Yet again, I read a "Hot off the press" announcement on an unofficial Caravan and Motorhome Club Members' Group that the date for the introduction of the new booking system will be 8th August.

QUOTE from Facebook

"Hot off the Press....
New booking system going active August 8th.
During the initial infancy phase contact can only be made with the Club via the App, Website and Call Centre. Site Staff will not be answering calls during this period."

If this information is correct, how come the club aren't giving me this information first hand?  Why am I getting it off an unofficial Facebook Group?

 

SteveL replied on 31/07/2022 20:23

Posted on 31/07/2022 20:19 by JillwithaJay

Yet again, I read a "Hot off the press" announcement on an unofficial Caravan and Motorhome Club Members' Group that the date for the introduction of the new booking system will be 8th August.

QUOTE from Facebook

"Hot off the Press....
New booking system going active August 8th.
During the initial infancy phase contact can only be made with the Club via the App, Website and Call Centre. Site Staff will not be answering calls during this period."

How come the club aren't giving me this information first hand?  Why am I getting off an unofficial Facebook Group.  

 

Posted on 31/07/2022 20:23

Hopefully they will at least have the answer phone on, in case anyone wants to inform them of a late arrival.

Tammygirl replied on 31/07/2022 20:28

Posted on 31/07/2022 20:19 by JillwithaJay

Yet again, I read a "Hot off the press" announcement on an unofficial Caravan and Motorhome Club Members' Group that the date for the introduction of the new booking system will be 8th August.

QUOTE from Facebook

"Hot off the Press....
New booking system going active August 8th.
During the initial infancy phase contact can only be made with the Club via the App, Website and Call Centre. Site Staff will not be answering calls during this period."

If this information is correct, how come the club aren't giving me this information first hand?  Why am I getting it off an unofficial Facebook Group?

 

Posted on 31/07/2022 20:28

I saw that tonight on one of the CAMC adverts of FB a staff member mentioned to someone that the new booking system is hopefully to be  launched on the 8th August.

Get your bookings in now folks while there are no deposits. laughing

peedee replied on 01/08/2022 06:41

Posted on 01/08/2022 06:41

If this information is correct, how come the club aren't giving me this information first hand? Why am I getting it off an unofficial Facebook Group?

Because it is either untrue or more likely they won't officially announce anything until they are confident it is working as it should.

Its getting on a year since they first trumpeted the arrival of deposits etc. Jumped the gun by just a little bit.

peedee

N1805 replied on 01/08/2022 07:08

Posted on 01/08/2022 07:08

If this information is correct, how come the club aren't giving me this information first hand? Why am I getting it off an unofficial Facebook Group?

Personally I don't think anyone who posts on here will be able to give you the answer.

I am guessing from the post that this means that the OP/Moderator  (JillywithaJ) usually receives info from HO prior to releasing it to other members. 

If so and the 8th Aug is the release date then maybe ‘the change date’ info (whenever that may be) is just for CAMC employees whom will have to process/manage the operating of the new system

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