Misleading Pricing on booking system

Pixie replied on 16/09/2022 14:09

Posted on 16/09/2022 14:09

The prices on the available dates are based on ONE adult (I have just found out) So when I go to make a booking, invariably the price increases.

1. Why advertise price from £23 for example? When I book it is £32 because we are 2 adults. Most campsites in Europe and the UK base their prices on a unit and 2 adults.

2. I would like to know what percentage of bookings made are for single individuals. Surely the majority of bookings are for 2 persons (or more)

brue replied on 16/09/2022 14:22

Posted on 16/09/2022 14:22

The world of coupledom? The last site we stayed on there were four single people nearby, why assume couples should be a priority? smile

Tinwheeler replied on 16/09/2022 14:40

Posted on 16/09/2022 14:40

If you're aware the price is for one adult, how can you be misled?🤷‍♂️

NutsyH replied on 16/09/2022 15:27

Posted on 16/09/2022 14:22 by brue

The world of coupledom? The last site we stayed on there were four single people nearby, why assume couples should be a priority? smile

Posted on 16/09/2022 15:27

He's not saying they are a priority. 

Whittakerr replied on 16/09/2022 17:58

Posted on 16/09/2022 17:58

I think the starting price for 1 adult is the correct way to price pitches. I go away quite a lot by myself, if the pricing structure was for 2 people i would be being penalised which would be unfair.

 

Takethedogalong replied on 16/09/2022 18:12

Posted on 16/09/2022 18:12

Club operates its pricing policy on a Pitch Fee, Adult Fee, and Child Fee, then extras based on things like a second car, etc…..

It doesn’t look like the prices are displayed on the individual Club Sites any more. All you can do to get a figure for what you want is do a dummy booking based on your individual wants/needs, after you have inputted pitch type, number of persons adult/child, then extras. It will show a daily rate on the calendar, which alters according to the Club’s definition of Peak and Off peak, and a final cost depending on how many nights you book. It then calculates the deposit you need to pay.

Simple? Customer friendly? Some will love it, some will hate it.

DavidKlyne replied on 16/09/2022 20:07

Posted on 16/09/2022 20:07

The Club, have advertised, the cheapest option to stay on a Club site which is for pitch and one member as the minimum booking requirement. Whilst it might not reflect on the norm as far as bookings go it does meet the requirement of quoting the cheapest from price?

David

wellum1959 replied on 16/09/2022 23:02

Posted on 16/09/2022 20:07 by DavidKlyne

The Club, have advertised, the cheapest option to stay on a Club site which is for pitch and one member as the minimum booking requirement. Whilst it might not reflect on the norm as far as bookings go it does meet the requirement of quoting the cheapest from price?

David

Posted on 16/09/2022 23:02

Not picking on your post in particular.

It's true that the club advertises the price for a solo person on a pitch and they have done this for a while now. I'm a solo camper by the way.

However the headline rate advertised on each campsite (prices from) when I looked yesterday is out of date anyway.

They put the price up on their sites by about £1.30 a night during the website change over but forgot to update the advertised headline rate. Try going through the actual prices in the booking calender and finding one that matches the headline price.

It's little things like this that annoy people 

Takethedogalong replied on 16/09/2022 23:23

Posted on 16/09/2022 18:59 by Wherenext

Put me down for one of the haters Ttda.smile

Posted on 16/09/2022 23:23

It’s a growing group, no doubt about that. 🤣🤣

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