Misleading Pricing on booking system

Pixie replied on 16/09/2022 14:09

Posted on 16/09/2022 14:09

The prices on the available dates are based on ONE adult (I have just found out) So when I go to make a booking, invariably the price increases.

1. Why advertise price from £23 for example? When I book it is £32 because we are 2 adults. Most campsites in Europe and the UK base their prices on a unit and 2 adults.

2. I would like to know what percentage of bookings made are for single individuals. Surely the majority of bookings are for 2 persons (or more)

Takethedogalong replied on 16/09/2022 23:32

Posted on 16/09/2022 23:02 by wellum1959

Not picking on your post in particular.

It's true that the club advertises the price for a solo person on a pitch and they have done this for a while now. I'm a solo camper by the way.

However the headline rate advertised on each campsite (prices from) when I looked yesterday is out of date anyway.

They put the price up on their sites by about £1.30 a night during the website change over but forgot to update the advertised headline rate. Try going through the actual prices in the booking calender and finding one that matches the headline price.

It's little things like this that annoy people 

Posted on 16/09/2022 23:32

Don’t forget that it now costs an extra £1 a night to book a hardstanding. I don’t think anyone expected the Club to reduce the price of a grass pitch, it was always going to be a pound on😁

Or in Club speak…….

You said (we want to be able to book a hardstanding) we did…….(put the price up) 

So a nice little earner for the Club via those all hard standing Sites……that’s pretty cute pricing is that🤷‍♀️ 

 

DavidKlyne replied on 17/09/2022 19:28

Posted on 16/09/2022 23:02 by wellum1959

Not picking on your post in particular.

It's true that the club advertises the price for a solo person on a pitch and they have done this for a while now. I'm a solo camper by the way.

However the headline rate advertised on each campsite (prices from) when I looked yesterday is out of date anyway.

They put the price up on their sites by about £1.30 a night during the website change over but forgot to update the advertised headline rate. Try going through the actual prices in the booking calender and finding one that matches the headline price.

It's little things like this that annoy people 

Posted on 17/09/2022 19:28

I must admit that I am not quite sure what the Club is trying to achieve with quoting a from price. Even if a single camper the price will only be right in the low season so not much help if you go away in the peak season. Personally I think the Club could abandon putting a price against a campsite with the possible exception of those few sites that have a single price throughout the year?

David

nelliethehooker replied on 17/09/2022 21:41

Posted on 17/09/2022 21:41

Don’t forget that it now costs an extra £1 a night to book a hardstanding

Question, does this apply to the basic non-facility sites that are at £17 pn at present, & supposedly £18 next year?

EmilysDad replied on 17/09/2022 21:47

Posted on 17/09/2022 17:29 by Randomcamper

They've got to try and find someone to go on a grass pitch.......innocent

Posted on 17/09/2022 21:47

Put me down for grass ..... I have ever said that I loathe gravel pitches?

Takethedogalong replied on 17/09/2022 22:04

Posted on 17/09/2022 21:41 by nelliethehooker

Don’t forget that it now costs an extra £1 a night to book a hardstanding

Question, does this apply to the basic non-facility sites that are at £17 pn at present, & supposedly £18 next year?

Posted on 17/09/2022 22:04

Who know Nellie🤷‍♀️ Only way to find out is possibly to dummy book both pitch types. I can’t find any pricing on individual Club Site webpages, but if you dummy book, you get a nightly price, then a total cost. Unless there’s something I am missing, it’s a bit smoke and mirrors. Hopefully🤞, Club will honour those one price Sites, at least until next year.

Takethedogalong replied on 17/09/2022 22:12

Posted on 17/09/2022 19:28 by DavidKlyne

I must admit that I am not quite sure what the Club is trying to achieve with quoting a from price. Even if a single camper the price will only be right in the low season so not much help if you go away in the peak season. Personally I think the Club could abandon putting a price against a campsite with the possible exception of those few sites that have a single price throughout the year?

David

Posted on 17/09/2022 22:12

It’s a well known Marketing tactic. Quote a very low price to reel in the customers, even if it only applies for one day per year. It was a favourite tactic of rail franchise operators, but you had to be on the ball to get that ultra low price, and it needed to fit your preferred journey. I once got a rail journey from Doncaster to Edinburgh for £8. I was the only person who got on at 6am in the morning, and had the quiet coach to myself until Newcastle😁 The taxi from home to the station cost me double that🤣

Takethedogalong replied on 17/09/2022 22:20

Posted on 17/09/2022 21:41 by nelliethehooker

Don’t forget that it now costs an extra £1 a night to book a hardstanding

Question, does this apply to the basic non-facility sites that are at £17 pn at present, & supposedly £18 next year?

Posted on 17/09/2022 22:20

The crafty 🤬 Just done a dummy booking for a grass pitch, 2 adults, and a HS pitch, 2 adults. Yes, the price has increased by £1 a night for HS, even on this so called economy site.

I was beginning to think this Club couldn’t sink much lower in my estimation, but I should have known better. 😡

Whittakerr replied on 18/09/2022 17:24

Posted on 17/09/2022 21:47 by EmilysDad

Put me down for grass ..... I have ever said that I loathe gravel pitches?

Posted on 18/09/2022 17:24

 Another one here who detests hardstandings

nelliethehooker replied on 18/09/2022 19:16

Posted on 17/09/2022 22:20 by Takethedogalong

The crafty 🤬 Just done a dummy booking for a grass pitch, 2 adults, and a HS pitch, 2 adults. Yes, the price has increased by £1 a night for HS, even on this so called economy site.

I was beginning to think this Club couldn’t sink much lower in my estimation, but I should have known better. 😡

Posted on 18/09/2022 19:16

I thought that might be the case, when talking to the relief warden, who told me a complicated tale about a late arriving M/H wanting a H/S pitch, and him saying he was up to all the tricks!!😮 I just thought at the time that he was simply an awkward so&so.

Guess we won't be using any more club sites from now on if this is the direction they are going, the sneaky gits.

near Malvern Hills Club Campsite Member photo by Andrew Cole

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