Cancellation Warning Letters

Just an automated response. 

A computer is not usually programmned to be symperthetic 

Just ignore it, it's automated.

I suppose you could have phoned the site. We certainly did not receive one when they cancelled us due to conditions, so there must be a manual override.

Surely after 21 years you are not surprised with this?

Can't really get upset over a machine and I would be happier in the knowledge I have protected my property than worry about upsetting a computer!

Your right but a human tells a computer what to do 😀

A human did programme in the standard response initially, but when its flagged a 'Cancel' and not within time limits the computer did not know it was snowing outside whilst in its air conditioned room, probably hasn't got a window to look out of either

It has a hard enough job looking after this Forum, feel some affection for computers

Be more surprised that the computer even managed to issue the email and to the correct person 🙄🤣

As a member for over 30 years, I was very upset when a couple of years ago my wife took ill, just two days before we were due to depart for our holiday.When I returned from the hospital, I rang head office to cancel our booking, and was spoken to by a VERY unsympathetic young man, who must have repeated about three or four times that I  should have given 72 hours notice of cancellation. I tried to explain that had I known what was about to happen, I would  have done. Seemed to fall on deaf ears!   

I can understand people getting upset over this.

I am also aware that these letters are auto generated by a computer that doesn't understand the present weather conditions.

All this anxiety could have been prevented by an announcement, on here, from the club re the present conditions. Yet again a lack of simple communication