When is a CL not a CL?

AJB replied on 04/08/2016 20:52

Posted on 04/08/2016 20:52

A bit of a tale first.....  We recently booked 8 nights on a CL.  The club book listing says 'comm site adj'. 

Part 1.  On arrival at the CL we found that we were allocated onto the commercial site - apparently it's not only adjacent, but run by the CL owner!  When queryin g why we hadn't got what was booked his reply was 'I run it all as one site - it's too difficult to do otherwise'.

I think my expression told him what I felt, and thankfully before I levelled the caravan, he was back saying 'I've managed to fit you onto the other part of the site.'

Part 2.  Club rules, see handbook page 283... no more than 5 caravans etc...at any one time.  So why did this CL owner have 6 caravans/motorhomes on his CL for the first 7 nights of our stay?

Please note that we didn't 'rock the boat' at the time as we were with friends who were staying on after we left.

The club's opinion is welcomed on both points.....  I will supply the CL name on request.

n.b.  friends have also received similar treatment at a completely different CL - is this a commom problem?

Tinwheeler replied on 04/08/2016 20:56

Posted on 04/08/2016 20:56

You need to contact CC direct about this, AJB. It might be picked up from the forum but it's unlikely.

I think you should name and shame on here and also write a review in order to alert other members.

AJB replied on 04/08/2016 21:05

Posted on 04/08/2016 21:05

Hi Tinwheeler, thanks for the advice.  I was holding back on the name(s) until the club had reacted.

I'll contact them tomorrow.

Tinwheeler replied on 04/08/2016 21:12

Posted on 04/08/2016 21:12

I think it's only fair that you warn your fellow members, AJB, and a review would be the most helpful. 

It doesn't really matter what CC say as the review is a reflection of your own personal findings as a result of using the CL. 

If I went to that site I wouldn't feel well disposed to anyone who knew the situation but failed to mention it in a review.

AJB replied on 04/08/2016 21:44

Posted on 04/08/2016 21:44

I will review the CL - but the guidelines on the review page asks that complaints are directed to the club first.  I've asked for a quick reply, adding that I intend to add the review next week.

I agree entirely that we should share our experiences - that is exactly what the review process aims to do.

Tinwheeler replied on 04/08/2016 21:51

Posted on 04/08/2016 21:51

You can review it factually with enough info to let others be wary. You don't need to complain, as such, in the review.

Nellie (above) is an avid user of CLs. Let's try to help him and others avoid the pitfalls.

JCB4X4 replied on 04/08/2016 21:53

Posted on 04/08/2016 21:53

It is worth remembering that it is the ‘Caravan Sites and Control of Development Act 1960.’ (A quite complex piece of legislation) that lays down the conditions/rules that govern 5 van sites. The CC has a duty, as the Certificating Body, to ensure these condition/rules are met on CLs.

JVB66 replied on 04/08/2016 22:04

Posted on 04/08/2016 22:04

As has been mentioned on several threads ,that any CL or CS owner who flouts the 5van capacity not only faces their certificate being revoked ,but also puts in jeopody the excemption certificates that all eligable clubs are granted under the legislation as mentioned in the previos post which would mean All CLs or CSs having to close 

C Williams replied on 05/08/2016 10:12

Posted on 05/08/2016 10:12

 

when I go to a CL , it's to have a different experience from a larger site. I want the calm of few vans and countryside setting. I'd be very disappointed to find I was part of a bigger setup. Thankfully Google satellite usually helps here. And our review section. I do use bigger sites too, but for me it's a matter of meeting expectation. I concur with the OP.

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