When is a CL not a CL?

AJB replied on 04/08/2016 20:52

Posted on 04/08/2016 20:52

A bit of a tale first.....  We recently booked 8 nights on a CL.  The club book listing says 'comm site adj'. 

Part 1.  On arrival at the CL we found that we were allocated onto the commercial site - apparently it's not only adjacent, but run by the CL owner!  When queryin g why we hadn't got what was booked his reply was 'I run it all as one site - it's too difficult to do otherwise'.

I think my expression told him what I felt, and thankfully before I levelled the caravan, he was back saying 'I've managed to fit you onto the other part of the site.'

Part 2.  Club rules, see handbook page 283... no more than 5 caravans etc...at any one time.  So why did this CL owner have 6 caravans/motorhomes on his CL for the first 7 nights of our stay?

Please note that we didn't 'rock the boat' at the time as we were with friends who were staying on after we left.

The club's opinion is welcomed on both points.....  I will supply the CL name on request.

n.b.  friends have also received similar treatment at a completely different CL - is this a commom problem?

Longtimecaravanner replied on 05/08/2016 10:46

Posted on 05/08/2016 10:46

 

We have stayed on so many CL's and CS's over the last few years where the comrecital site and the CL/CS are divided by an arbitrary line and have never had any problems! 

As an aside one site had a CL and a CS divided by a hedge, and then a commercial site next to them. Did it spoil our break. NO!

I am glad that it didn't spoil your break but it would have spoilt mine. I use CLs because I like the idea of being one of just five vans on site and often not that many. That is what I read that I am getting and that is what I expect. Why can the type of CL you stayed on get away with flouting the Trade Descriptions Act and tell me that I am getting a five van site when I am not?

Tinwheeler replied on 05/08/2016 10:58

Posted on 05/08/2016 10:58

Many CLs adjoin other sites and it's not usually a problem, especially if you know in advance, but the biggest issue here is the OP initially being shoved into the commercial site and being told it was all run as one site. He was then grudgingly allocated a pitch on the CL which contained 6 units.

AJB replied on 07/08/2016 10:28

Posted on 07/08/2016 10:28

Thanks for your comments - 

This CL was separated from its' adjacent commercial counterpart by a hedgerow - but it WOULD have spoilt the break if we couldn't have been with the frirends we wanted/expected to be with on site.  Plus the fact that we had booked on a CL expecting the 5-van experience but placed on a 20-van site!!  I think the trades description act ought to apply too (:-). 

We don't all want the same thing - but that is why we exercise our choice and use CLs on some occasions not big sites etc..But the biggest issue for me was being misled by the owner! and his blatant abuse of the rules.  Long may the CC act on our behalf, and police this behaviour.

Fysherman replied on 07/08/2016 11:22

Posted on 07/08/2016 11:22

Time to name and shame.

I don't want to visit this site and end up in a battle with the site owner.

 

AJB replied on 08/08/2016 21:09

Posted on 08/08/2016 21:09

Firstly, I'm not procrastinationg - I'm in contact with the Club's CL dept so I'll be guided by them. But I WILL name as early as possible.

For the moment, and in the interests of everyone else, I will reveal that the CL in question is soutn and west of Birmingham.  Hopefully that will allay the fears of a lot of members - and give the Club time to do what they need to  do...

Oneputt replied on 09/08/2016 08:39

Posted on 09/08/2016 08:39

On the odd occasion that I've been offered an overflow I just leave.  I pay my membership and if I book a CL thats exactly what I want.  If all members did that the few rouge CL owners would soon stop pushing the boundry's.  Likewise if I turn up at a CL and there are already 5 or more vans on site I try and speak to the owners and then leave!

paul56 replied on 09/08/2016 09:25

Posted on 09/08/2016 09:25

A couple of weeks ago we stayed on a CL near Tewkesbury - using as a 2 night stop over on the way to Devon. On the CL was 5 units but on the other side of the access lane (approx 20m from our van) was another field with electrics and had 6 more units on. All new arrivals pulled onto our field (full of course) before finding the other field. Not good and yes an email was sent off to the Club. They have passed it on to the CL team to 'take a look' - whatever that means...

Cherokee2015 replied on 09/08/2016 16:03

Posted on 09/08/2016 16:03

This site has a CL at the back of the site but visitors are able to use the main site.  Didn't cause us a problem but wasn't what I was expecting

http://www.fieldsendfishing.co.uk/main-caravan-park

 

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