Lack of proper CL site information

Posted on 07/09/2020 17:17 by Stuh01

Hi David, I do encourage anyone staying with us to leave a review on the club website but most either do it on Facebook or Google (probably because its so much easier to do!)

Its just a question of trying to be accessible to anyone and everyone who needs to find us!

 

Posted on 07/09/2020 17:02 by DavidKlyne

Unfortunately many people, particularly those in the younger age groups (probably 60 and lower!) now don't want to navigate through a website and they find Facebook much easier. This especially true for those that prefer to navigate using a smartphone. Also a Facebook page gives the CL a professional appearance which is familiar to most. Some CL's do have their own (proper) websites, many of them have been going for years. But I can't help thinking that those with the conventional websites would they do the same now if they were just starting out?

David

Posted on 07/09/2020 11:51 by Stuh01

As a CL owner I can provide some feedback on this - our listing has some photos and they are not as up to date as I would like but its not easy to get it changed as the club need to do it.

Having said that the club listing has a link to our own website which also links to our Facebook page. Its so much easier for me to upload information to Facebook which also feeds directly into our website. 

In addition I can also have an instant conversation via Facebook with the member which is becoming more and more frequent or people can make direct contact via our website. Most of our bookings come from an enquiry on our own website although some people prefer to phone which is fine. 

Nowadays people tend to leave reviews on Google and Facebook as its much easier for them as well. Although we are fully booked most of the time we don't get many reviews on the club site

 

https://www.facebook.com/caravanclubcornwall

Posted on 07/09/2020 18:10 by cyberyacht

DK wrote: "Unfortunately many people, particularly those in the younger age groups (probably 60 and lower!) now don't want to navigate through a website and they find Facebook much easier."

Facebook easier  You cannot be serious, man, as someone once said.

 

Posted on 07/09/2020 19:37 by InaD

Well, I'm glad I'm not alone; I registered once on FB, and found it totally baffling, I consider myself far from stupid or illogical, but I found it really awkward to navigate, so I quickly un-registered.  But then I'm not under 60, so perhaps that explains it 

To find CLs, my first port of call is this website, I also find the UKCampsite website very useful to find other sites, and more reviews.  

Posted on 07/09/2020 19:37 by InaD

Well, I'm glad I'm not alone; I registered once on FB, and found it totally baffling, I consider myself far from stupid or illogical, but I found it really awkward to navigate, so I quickly un-registered.  But then I'm not under 60, so perhaps that explains it 

To find CLs, my first port of call is this website, I also find the UKCampsite website very useful to find other sites, and more reviews.  

Posted on 07/09/2020 19:34 by eurortraveller

Thank you Stuh, I am glad you are getting some customers, but Presingoll Farm is just along the road from you and the site there is far bigger, better equipped, and getting first class reviews. Aren't you tempted to follow their example?