CAMC CL Signage

BirchHillFarmCL replied on 23/02/2017 09:52

Posted on 23/02/2017 09:52

I welcome the change in Club name to embrace motorhomers more fully, however I was dismayed by the proposed CL signage.

The proposed CL roadside entrance sign lacks impact, readability and 'message' for passing traffic. 

The CC brand was very recognisable to members and non-members alike.  People had confidence in the Caravan Club 'brand' - a national institution.  I fear that such a radical change will lose business for us. 

As a CL Owner, we benefit from local recommendations.  Our recommendations often come from non-CAMC members - local people tell friends & family to stay with us whilst visiting them in Ellesmere.  The proposed CL sign is not large enough and is not recognisable nor obvious enough, particularly to non-members. 

The old CL sign was quite clear that we can only accept 5 outfits at a time, and guests must be members of the Club.  Even so, we usually have to explain this to non-members (and some members!) several times a year.  The new CL sign is less obvious in this respect - if we are to get more non-members knocking at the door, I would welcome the opportunity to be able to enrol them as Club members at our CL.

With a lot of white space, this proposed CL roadside sign will quickly look dirty with splashes from passing vehicles - not an ideal image to promote.

Many websites and social media pages need square logos for avatars etc - CL Owners have only been given a rectangular .jpeg file.  The production of style & branding guides is standard marketing department practice - surely there must be a CAMC branding guide with a square logo...?


Ian Kelly
01691 622951
Caravan@BirchHill.co.uk
www.BirchHill.co.uk


Birch Hill Farm – a multi-award winning caravan site in the beautiful lake-lands of Shropshire - exclusively for members of the Caravan and Motorhome Club

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Metheven replied on 23/02/2017 17:06

Posted on 23/02/2017 16:59 by Takethedogalong

Am I correct in thinking that the new signs do not say 5 vans only, members only?

 Just wondering.

Posted on 23/02/2017 17:06

In fact 'tda' it  says "Members Welcome".

That in itself is a little open to interpretation undecided

CholseyGrange replied on 24/02/2017 15:18

Posted on 23/02/2017 14:30 by Wherenext

Were any CL owners or owners groups invited to give their input into the design of these signs or just given them as a fait accompli? I suspect the latter otherwise the secret would have leaked out but just reinforces how much esteem the club really have in the CL network. 

They are always ready to promote the use of CLs as one of their selling points but don't seem to involve you a great deal in decision making that mght actually affect your business and therefore income. Is that assumption correct?

Posted on 24/02/2017 15:18

Wherenext - All your assumptions are correct!  

Like Ian (Birch Hill) , I'm in favour of the re-branding, but CL's are rarely consulted on any changes!

Oh, that reminds me, I'll have to change my Avatar (which I only made last week) .. I've done my website, and I await the new signs for the roadside..which - like Ian - I'm concerned about..

replied on 24/02/2017 15:19

Posted on 24/02/2017 15:18 by CholseyGrange

Wherenext - All your assumptions are correct!  

Like Ian (Birch Hill) , I'm in favour of the re-branding, but CL's are rarely consulted on any changes!

Oh, that reminds me, I'll have to change my Avatar (which I only made last week) .. I've done my website, and I await the new signs for the roadside..which - like Ian - I'm concerned about..

Posted on 24/02/2017 15:19

As part of the network why would you have any forewarning CG wink

You might have spilled the beans and spoiled the surprise for members and the British caravanning community

Rob56Nette48 replied on 24/02/2017 23:25

Posted on 24/02/2017 23:25

We at Greetham Retreat CL in Lincolnshire are not happy at all with the change as we have just had printed 15,000 leaflets advertising our CL site and holiday cottages and they all arrived today.  They cost us over £500 to print and are all now incorrect with the wrong logo and the club has changed its name too so thats wrong also.  Have asked the CC why we as CL owners had no warning re the change and they just said sorry but the change of name was a secret!!!   How then did all the Club sites allready have the new signage etc, they must have known about it but us CL owners who we thought were working in partnership with the CC and not to be trusted it seems.  Its just not on that they change a name and logo without any warnings.  We have not received our new signs yet and today I had a motorhomer ring up and tell me that my website was incorrect and we were useing the wrong logo on our own website and informing me that it had changed.  Having spent the £500 on leaflets which now have to go in the bin, its so frustrating and any profits we may make this year have now gone completely due to the selfishness and lack of consideration to CL owners from the caravan Club.  

Rob Folwell owner of Greetham Retreat CL in Lincolnshire

Website http://www.greethamretreat.co.uk/touring-carvans/

Mod Comment - Link edited as typo in link

 

replied on 24/02/2017 23:46

Posted on 24/02/2017 23:46

I agree Rob. Very, Very shabby. I restrain from using profanity on forum!

The whole action was totally thoughtless in the way that it was carried out with no consideration for the effects on CL owners or courtesy of letting members know in advance. Cavalier and arrogant management.

Supertractorman replied on 24/02/2017 23:47

Posted on 24/02/2017 23:47

Just wonder how members of the Motorhome Owners Club feel about what may be assumed as a takeover of their name, or will they eventually be welcomed to use all sites, I don't think so.

Wherenext replied on 25/02/2017 13:32

Posted on 25/02/2017 13:32

Dear Rob,

It may be just small compensation but the vast majority of respondents on the change of name thread feel the same as you. It would seem that the Executive Committee were all on an ego trip by wanting to make a big announcement at the show last week. Very, very arrogant of them not to consider the impact this would have on CL owners. 

It's no wonder we are losing CLs when they receive shabby treatment.

Bakers2 replied on 25/02/2017 14:14

Posted on 24/02/2017 23:25 by Rob56Nette48

We at Greetham Retreat CL in Lincolnshire are not happy at all with the change as we have just had printed 15,000 leaflets advertising our CL site and holiday cottages and they all arrived today.  They cost us over £500 to print and are all now incorrect with the wrong logo and the club has changed its name too so thats wrong also.  Have asked the CC why we as CL owners had no warning re the change and they just said sorry but the change of name was a secret!!!   How then did all the Club sites allready have the new signage etc, they must have known about it but us CL owners who we thought were working in partnership with the CC and not to be trusted it seems.  Its just not on that they change a name and logo without any warnings.  We have not received our new signs yet and today I had a motorhomer ring up and tell me that my website was incorrect and we were useing the wrong logo on our own website and informing me that it had changed.  Having spent the £500 on leaflets which now have to go in the bin, its so frustrating and any profits we may make this year have now gone completely due to the selfishness and lack of consideration to CL owners from the caravan Club.  

Rob Folwell owner of Greetham Retreat CL in Lincolnshire

Website http://www.greethamretreat.co.uk/touring-carvans/

 

Posted on 25/02/2017 14:14

Sorry to say your link doesn't work on my phone, maybe you are working on it as I type?  😉 

I had heard of you before but thought I'd check you out, so adding The link is agreat idea.

I think CL's  have been treated very Shabbily,  to say the least, since the much heralded upgrade of the Web pages and quite possibly before. The upgrade was the first I knew about your treatment. As far as I can tell the search facility and reviews still not resolved. Then the name and logo change without any consultation. They may have just said suggest you hang back on ordering stationery or similar , because it must have been months in the pipeline.  I have to say from a customer, ?member? Poing if view I'd be very disappointed to lose CL's  but we're I a CL owner I would be seriously considering my position.until all this started I hadn't realised you couldn't recruit - something good the C&CC allow, that seems mad and if I had just found a site with space I wouldn't be a happy bunny.

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