Non payment of Van stolen August 17

Anyone else still waiting for Caravan club /Devit to pay out on stolen van?  I had a van stolen in August 17 from a site in Oxfordshire, after so many irrelevant questions, the latest being where was our van advertised and who did we buy it from, I am still awaiting payment......I have probably done more in trying to locate this van than the Caravan Club, Devit, the Police and the assessors put together including contacting Highways England to search on their cctv cameras as well as to this day scouring for sale ads throughout the country!!! We remain out of pocket in excess of £12500....

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