Non payment of Van stolen August 17

I presume that you have been given a reason for the delay? 

Did you not supply them with copies of a purchase invoice. I would have thought they would be able to tell where you purchased it from those documents. If not it is indeed a very relevant question.

How did it happen, Petal1026? Was the caravan being stored on the site or were you actually using it at the time? If you were using it, did you have an awning erected? 

Did you buy the van privately or from a dealer?  If privately, was all the documentation completed properly including the Chris registration.  

Have you taken this delay in payment up with the insurance department? None of us here can second guess what the issues are that are causing the delay. Comments I have seen in the past about Club insurance claims have in the main been very positive often praising how quickly it was dealt with. 

David

if you were using it, did you have an awning erected?

I fail to see the relevance to the opening post, Malcolm. What difference would it make to the non payment of the claim?

With regard to Petal's problem then if she has supplied all relevant documents to the insurer and the police are satisfied that an incident took place then I see no reason, apart from negotiating the final value, why this claim has not been settled. If you have given over all paperwork and have yet to receive an offer then I would suggest you consult a solicitor and sue both the club and Devitts.

If you have not supplied everything that a normal insurer would need to proceed to settlement then perhaps you could inform us on here as obviously we have only been given your version of events. I am not casting aspersions on your story but there may be reasons unknown to us as to why this hasn't been settled.

I'm just interested to know the circumstances, Wherenext. It's relevant to the rest of us to know how best to reduce the risk of such a thing happening to us.

It could be that if an awning is erected, that this might act as a deterrent because of the time and trouble required to remove the awning, for example.

We can learn from this story about what we can do to keep our own outfits safer so that we don't have this problem.

Sharp knife will soon see an awning removed

I've also come across a situation once before where an awning was in place and used to conceal the presence of the offenders whilst they removed the wheel lock.  

Yes, would be more sensible if the wheel locks were fitted on the non awning side.